Team Lead

Tractor Supply Company • Aztec, NM

14d

About The Position

The Team Leader supports Store leadership, delivers Legendary Service, coaches Team Members, and owns assigned sales-floor presentation areas. Team Leaders are expected to be top-selling Team Members and to maintain Power Panels, Clipstrips, Endcaps, Clothing recovery, and assigned BOPIS/OMNI support according to store needs. The role includes leading assigned Team Members during shifts, supporting store readiness and customer engagement, and promoting a safe, productive work environment. The position is non-sedentary and involves working primarily indoors, with some outdoor work and exposure to adverse weather conditions. Shifts vary by store, are generally at least four hours, and may exceed eight hours.

Requirements

• Must be at least 18 years of age.
• Must possess a valid driver's license.
• Must be able to read, write, and count accurately.
• Must be able to perform the principal responsibilities of Team Members.
• Must have the physical and mental ability to perform the listed duties, with or without reasonable accommodation, including moving merchandise weighing up to 50 pounds and pushing or pulling merchandise up to 2,000 pounds with proper material-handling equipment.
• Must be able to stand, kneel, twist, crouch, squat, bend, stoop, climb ladders, and move throughout the store for an entire shift.
• Must be able to safely access all areas of the store, including the sales floor, side lot, stock area, and register area.
• Must be able to operate store equipment, including a dolly, hand truck, forklift, baler, computer, and cash register.
• Must be able to communicate effectively in writing and verbally with Team Members and customers, and process information and merchandise through the point-of-sale system.
• Must be able to handle and be in contact with birds/poultry.
• Must successfully complete training and certification to dispense propane and complete other required training and certifications for business needs.
• Must be able to operate equipment efficiently, safely, properly, and accurately and provide a high level of customer service.

Nice To Haves

• Retail experience and/or farming, ranching, pet/equine, or welding knowledge.
• Supervisory experience.
• High school diploma or equivalent.
• Basic computer skills.
• Strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.

Responsibilities

• Maintain regular and predictable attendance and work scheduled shifts, including varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Uphold and promote a safe, productive work environment by following and enforcing policies and procedures.
• Deliver Legendary Service and reinforce Leading with Legendary behaviors through customer engagement, Team Member coaching, and accountability for execution.
• Use A+ Coaching to celebrate and develop Team Members, improve selling behaviors, and reinforce operating standards.
• Model selling behaviors as one of the store's top-selling Team Members.
• Own Power Panel execution, maintenance, replenishment, signing, and recovery.
• Own Clipstrip execution, maintenance, replenishment, signing, and recovery.
• Own Endcap execution, maintenance, signing, and recovery.
• Complete full weekly Clothing Department recovery, including assigned standards and follow-up.
• Support BOPIS/OMNI execution, including picking, staging, customer handoff, and follow-up as assigned.
• Lead assigned Team Members during shifts, including task delegation, follow-up, service expectations, and safe work practices.
• Support front-end, sales-floor, recovery, and customer engagement routines as assigned by the Store Manager or Sales Manager.
• Support store readiness by owning and maintaining Power Panels, Clipstrips, Endcaps, and Clothing.
• Operate a cash register/computer, forklift, and other equipment as needed; assist customers with loading purchases.
• Complete associated documentation accurately and on time.
• Obtain licenses or certifications as needed by the business.
• Train Team Members on the appropriate application of policies and procedures.
• Perform other duties as assigned.
• Travel as required to support district needs and drive or operate a vehicle for business needs.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Adoption and surrogacy assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed