Team Lead

DSV • Reno, NV

37d • $29 - $35 • Onsite

About The Position

The Team Lead has general responsibility for coordinating and overseeing all operational activities assigned daily. Under the direction of the Operations Supervisor, the Operations Lead is responsible for oversight of the associates dedicated to the warehousing, receiving, and shipping of product in their area in a manner consistent with company service and cost objectives. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.

Requirements

• High school diploma or general education degree (GED).
• 1 year experience working in a logistics/distribution/relevant environment.
• Able to operate MHE (Material Handling Equipment).
• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.
• Satisfactory completion of a forklift training program.
• Must maintain an active forklift certification.

Responsibilities

• Mentor and train new and existing associates in specific distribution activities to help achieve established customer demands.
• Train new and existing associates on current Standard Operating Procedures, including shipping, receiving, picking, and/or quality control.
• Assist in forklift operation and certification for new and existing associates.
• Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of productivity.
• Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
• Efficiently and accurately load orders according to the appropriate doors and trailers.
• Process all shipping/receiving/picking functions as defined by the Standard Operating Procedures.
• Research discrepancies that may occur in the shipping and receiving process.
• Conduct yourself in a professional manner in appearance and communications.
• Communicate with customers telephonically, electronically, or in person.
• Prepare required activity reports accurately and efficiently for site management.
• Use appropriate documentation to ensure all product and/or orders are received or shipped correctly, and accurately picked.
• Verify products and/or orders meet quality standards, including reporting any damages or discrepancies.
• Stack, package, shrink wrap, and label product(s).
• Process all quality control functions as defined by the Standard Operating Procedures.
• Report inconsistencies and/or problems to the Operations Supervisor or Operations Manager.
• Participate in quality meetings.
• Comply with relevant ISO standards that impact this position, department, and company.
• Execute all safety protocols.
• Accomplish all job tasks in a manner that promotes safety.
• Ensure cleanliness of the warehouse.
• Maintain a clean, neat, orderly work area, and assist in security of the warehouse.
• Comply with all Standard Operating Procedures, corporate and site-specific policies, safety rules, and OSHA/MSDS Standards.
• Participate in safety meetings.
• Direct the operations of the warehouse work team to achieve prescribed objectives.
• Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours.
• Assist Supervisor in maintaining the level of employees consistent with a productive workforce.
• Participate in establishing work schedules.
• Ensure that schedules are correctly implemented and that jobs are assigned effectively and completed properly.
• Assist the Operations Supervisor in ensuring that all associates handle products according to all prescribed quality procedures and guidelines.
• Participate in department meetings.
• Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality system; to identify and record any problems relating to the product, process, and quality system; to initiate, recommend, or provide solutions through designated channels.
• Bring all non-conformities to the attention of the Quality Department.
• Inspect and perform minor maintenance on the forklift or other equipment on a daily basis.
• Operate all equipment in a safe and efficient manner following prescribed work methods.
• Perform or assist in building, grounds, and equipment maintenance as assigned.
• Perform other clerical and administrative tasks as guided by site management to include answering telephones, scheduling appointments, greeting visitors, filing and record keeping.
• Work evenings and weekends as needed.
• Work overtime as dictated by business whether mandatory or voluntary.
• Perform other duties as assigned.

Benefits

• Eligibility for benefits offerings, including coverage options, and plan details, is available through the DSV Benefits Showcase.
• Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED