Team Lead

Sud Stop Car Wash•Kernersville, NC

21d•$20 - $23•Onsite

About The Position

Sud Stop Car Wash is seeking a results-driven Team Lead to drive sales, grow memberships, and deliver standout customer experiences. This hands-on leadership position involves motivating a team, engaging customers, and meeting performance goals in a fast-paced environment. The Team Lead supports the General Manager in achieving budget, revenue, and performance targets while overseeing daily operations and building a positive, accountable culture focused on results and customer loyalty. The role is based at 1491 Glenn Center Drive, Kernersville, North Carolina 27284. The location is open seven days a week from 7:30 AM to 7:30 PM, and weekend and holiday availability is required. Compensation is $20.00–$23.00 per hour, based on experience, with a quarterly site bonus tied to budget and performance results.

Requirements

At least 1 year of leadership experience in a sales-driven environment.
Proven ability to coach teams to sell and deliver great customer interactions.
Strong communication and interpersonal skills.
Comfort working in a fast-paced, outdoor environment.
Basic computer and POS system experience.
Valid driver’s license and reliable transportation.
Ability to stand for extended periods and work in varying weather conditions.
Weekend and holiday availability.

Nice To Haves

Experience in car wash, retail, hospitality, or service-based businesses is preferred.

Responsibilities

Lead, coach, and motivate team members to meet and exceed sales goals, including memberships, upgrades, and add-on services.
Engage with customers to promote wash packages and subscriptions.
Support the General Manager in achieving budget, revenue, and performance targets.
Oversee daily operations to ensure smooth workflows, high standards, and strong customer conversion.
Track performance, provide real-time coaching, and reinforce sales best practices.
Maintain inventory, follow company policies, and resolve operational or customer issues quickly.
Build a positive, high-energy culture focused on results, accountability, and customer loyalty.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k) retirement plan with employer match after 60 days
Paid time off, holidays, sick leave, parental leave, and other forms of protected leave
Employer-funded Lifestyle Spending Account ($40/month)
Employee Assistance Program
Voluntary benefits, including pet insurance, accident coverage, and critical illness coverage
Quarterly site bonus tied to budget and performance results
Training, development, and internal promotion opportunities