Team Lead

J.M. Smucker Co•Arkadelphia, AR

81d•Onsite

About The Position

This role is responsible for coordinating staffing and overtime activities on shift for the team and upcoming shifts. The Team Lead will manage the day ensuring the team has clear shift plans at least 24 hours prior to the new shift and follow through on these plans to ensure key work tasks are accomplished before the end of shift. This position serves as a resource to flow work where needed and is responsible and accountable for all team results including Safety, Quality, Sanitation, Delivery, Reliability, Overtime, and Training. The Team Lead will ensure the team is achieving desired short-term goals and maintain team scorecards for all areas of responsibility. They will also ensure the team operates based on established documented SOPs and manufacturing standards, and be qualified on key job functions, including machine operations and sanitation of line equipment. Communication across department boundaries and working with business partners to resolve issues such as production accounting, quality/reliability concerns, production planning, and schedule changes are key aspects of this role. The Team Lead will seek out and use department and plant resources on Operational Excellence systems, coach team members on root cause analysis tools, and resolve interpersonal conflicts. Facilitating goal setting, training groups on effective communication, and using accountability models to improve individual performance are also important duties. Ensuring each individual has a clear training plan and is making satisfactory progress, coaching team members on performance, and assessing team results weekly and monthly are critical. Developing plans to improve outages and working directly with Supervisors and Area Leaders to improve results, as well as developing savings projects to improve department losses and coaching team members to reduce losses are also part of the role. The Team Lead will serve as a resource on business information systems such as Proficy, EAM, and IMS, provide effective feedback, and develop work plans that drive the business and build individual skills. Leading effective team meetings, ensuring key information is discussed, and addressing/resolving team conflicts in a group setting are also required.

Requirements

High School Diploma or GED required
At least 2 years of manufacturing leadership required
Strong organizational skills

Nice To Haves

Experience in a food manufacturing environment desired.

Responsibilities

Coordinate staffing and overtime activities on shift for the team and upcoming shifts.
Manage the day ensuring team has clear shift plans at least 24 hours prior to the new shift.
Follow through on shift plans to ensure key work tasks are accomplished before the end of shift.
Serve as a resource to flow work where needed.
Be responsible and accountable for all team results (Safety, Quality, Sanitation, Delivery, Reliability, Overtime, Training, etc.).
Ensure the team is achieving desired short-term goals and maintain team scorecards for all areas of responsibility.
Ensure the team operates based on established documented SOPs and manufacturing standards.
Be qualified on key job functions. This includes, but is not limited to, machine operations and sanitation of line equipment.
Communicate activities and issues across department boundaries.
Work with business partners to resolve issues such as production accounting, quality/reliability concerns, production planning, and schedule changes.
Seek out and use department and plant resources on Operational Excellence systems, such as PM, FI, or AM.
Coach team members on root cause analysis tools to resolve operational and technical problems.
Resolve interpersonal conflicts between teams and individuals.
Facilitate goal setting and train groups on effective communication.
Use accountability models to improve individual performance.
Ensure each individual has a clear training plan and is making satisfactory progress toward that plan.
Coach team members on performance.
Assess team results weekly and monthly.
Develop plans to improve outages and work directly with Supervisors and Area Leaders to improve results.
Develop savings projects to improve department losses and work with key resources to drive improvements.
Coach team members to reduce losses.
Serve as a resource on business information systems such as Proficy, EAM, and IMS.
Provide effective feedback and develop work plans that drive the business and build individual skills.
Lead effective team meetings.
Ensure key information is discussed and address/resolve team conflicts in a group setting.