Team Lead

Otis Elevator Co. • Florence, SC

56d • Onsite

About The Position

The Team Leader (Hydro) leads daily production operations while promoting safety, quality, continuous improvement, employee engagement, and accountability. The position supports production across manufacturing lines and operational areas, addresses production and quality issues, and helps the team achieve daily goals. The role is based at Otis’s Florence, South Carolina location and works the first shift, 6:00 a.m. to 4:30 p.m., Monday through Friday, with additional days as needed.

Otis describes itself as a global elevator and escalator manufacturing, installation, and service company with 72,000 employees and operations in more than 200 countries and territories. The company emphasizes safety, ethics, and quality, and offers training and resources for building leadership and professional capabilities. Its Employee Scholar Program sponsors colleagues pursuing degrees or certification programs.

Requirements

• Strong communication skills.
• Strong problem-solving skills, including identifying operational challenges, analyzing root causes, and implementing sustainable solutions.
• Ability to resolve conflicts by facilitating open communication, addressing concerns objectively, and fostering collaborative solutions.
• Ability to use continuous improvement tools, 5S practices, and quality systems to improve processes and maintain standards.
• Ability to work independently with minimal oversight and deliver to targets.
• Ability to collaborate efficiently with others, including cross-functionally.
• Ability to lift 35 pounds.
• Ability to stand for up to 10 hours per day.

Responsibilities

• Promote a safety-first culture by modeling safe behaviors, identifying hazards, and ensuring compliance with safety policies and procedures.
• Support daily production operations and lead start-of-shift huddles to communicate priorities, safety topics, and performance expectations.
• Serve as the first point of contact for production, quality, and workflow issues, escalating concerns as needed.
• Assist in identifying and resolving quality defects, production misses, and customer concerns using structured problem-solving methods.
• Maintain and promote 5S standards for a safe, organized, and efficient work environment.
• Conduct Layered Process Audits (LPAs), quality checks, and process observations to ensure compliance with established standards.
• Monitor team performance and key production metrics, taking action to address gaps and support daily goals.
• Train, onboard, and cross-train team members to develop skills, increase flexibility, and support operational needs.
• Provide day-to-day coaching and constructive feedback, reinforce expectations, improve performance, and recognize accomplishments.
• Address employee concerns and assist in resolving workplace conflicts to foster a positive work environment.
• Clearly communicate production goals, changes, and expectations to align the team.
• Encourage employee involvement in problem solving, continuous improvement, and waste reduction initiatives.
• Maintain accurate training records, audit documentation, and other required operational records.
• Coordinate activities across manufacturing lines and operational areas, balancing resources and responding to changing production requirements.
• Work independently with minimal oversight while delivering to targets and collaborate efficiently with others, including cross-functionally.

Benefits

• Otis provides opportunities, training, and resources to build leadership and capabilities.
• The Employee Scholar Program sponsors colleagues pursuing degrees or certification programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed