Team Lead

Avantor•Hillsboro, OR

24d•$25 - $30•Onsite

About The Position

Avantor’s Lab and Production Services team supports more than 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable solutions and end-to-end laboratory operations support. The Team Lead works closely with Lab and Production Services professionals to perform customized, mission-based lab work and research protocols, serving customers and helping return time to science. The role reports to the supervisor of site services and is based in Hillsboro, Oregon. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with the option to start earlier. The hourly range is $25–$30. The Team Lead coordinates daily inventory and material-management operations, supports customer and supplier relationships, provides team direction and development, prepares operational reporting, oversees inventory control and quality assurance, coordinates safety and regulatory compliance, and leads continuous-improvement efforts. The position may serve as the on-site operational authority during supervisor absences, within delegated authority.

Requirements

High school diploma or GED.
At least 2 years of experience in a customer-facing environment, such as material handling, inventory control, customer service, or procurement; alternatively, 2 years of VWRCATALYST experience.
Basic computer skills, including Microsoft Office.
Strong communication skills and the ability to prioritize tasks and meet deadlines.
Ability to lift 50 pounds.
Advanced spreadsheet, presentation, and data-analysis skills.
Strong knowledge of chemical storage, labeling, Safety Data Sheets, stock rotation, and variance investigation.

Nice To Haves

Microsoft Teams experience.
Previous experience working in a GMP facility is strongly desired.
Lean Six Sigma experience.
An industry-recognized or regional-equivalent certification in safety, supply chain, hazardous-material transportation, process improvement, or project management.
Experience leading improvement projects, customer business reviews, supplier performance management, quality audits, and corrective actions within inventory.
Six or more years in a regulated inventory, material-management, or supply-chain role with progressive leadership responsibilities.

Responsibilities

Coordinate receiving, storage, distribution, sourcing, and cycle counting, as well as daily inventory and material-management activities.
Develop daily, weekly, and monthly operational schedules and allocate resources, tasks, and priorities according to customer needs, volume, and deadlines.
Serve as the on-site operational authority during supervisor absences within delegated authority; coordinate with cross-functional teams to resolve coverage and operational challenges.
Recommend staffing, operational, process-improvement, and customer-service actions.
Build relationships with senior customer stakeholders and act as the primary day-to-day service contact for discussions and escalations.
Translate customer objectives into operational priorities, anticipate service risks, recommend solutions, and manage expectations during disruptions, changes, and transitions.
Lead or coordinate cross-functional meetings with customer departments and suppliers; contribute operational data and insights to customer business reviews, renewals, and scope evaluations.
Coordinate sourcing for complex, high-value, critical, and emergency material requirements; analyze usage, lead times, and supplier performance to recommend inventory and sourcing strategies.
Coordinate supplier discussions about pricing, delivery schedules, and service terms within delegated authority; support supplier reviews and scorecards, resolve escalated issues, identify cost and waste-reduction opportunities, and provide sourcing recommendations to management.
Provide daily direction, coaching, performance feedback, and delegated direct or indirect supervision; coordinate onboarding, training, cross-training, and employee development.
Conduct skills assessments, identify development gaps, mentor coordinators and specialists, provide documented input to performance reviews, and address interpersonal or team issues.
Develop reports and dashboards for inventory, service, productivity, attendance, training, and safety metrics; analyze data, prepare trend analyses and action plans, and make data-driven recommendations.
Maintain audit-ready documentation and track operational and improvement outcomes.
Coordinate cycle-count programs, physical inventories, customer validations, and inventory accuracy controls; review variance investigations and monitor transaction and record integrity.
Coordinate responses to audit findings, customer complaints, and corrective actions; ensure inventory and storage processes meet applicable quality requirements and conduct periodic storage-area reviews.
Ensure team compliance with applicable occupational health, safety, transportation, environmental, and site requirements; coordinate safety training, certifications, recertifications, meetings, and briefings.
Conduct and document safety inspections, coordinate incident investigations and corrective actions, liaise with customer safety and compliance contacts, and coordinate procedural updates in response to regulatory changes.
Lead or coordinate improvement initiatives focused on efficiency, accuracy, cost control, and service performance; apply structured improvement methods, standardize work, and support process redesign.
Coordinate process and technology changes across the team, benchmark performance, share best practices, contribute to procedure development, and measure and report improvement results.