Team Lead

Clearwater Express Wash•Leander, TX

21d

About The Position

ClearWater Express Wash and BlueWave Express Wash are growing express car wash companies seeking dependable, energetic, and motivated Team Leads. This hands-on leadership role works alongside the team while guiding daily operations, training team members, maintaining company standards, and delivering an excellent guest experience. The role is suitable for someone with leadership experience or a strong Team Member ready to grow; previous car wash experience is not required. Team Leads can develop leadership, customer service, sales, and operational skills, with potential career advancement to Assistant Manager or Car Wash General Manager.

Requirements

Strong communication and interpersonal skills.
Ability to provide excellent customer service in a fast-paced environment.
Comfort coaching and training other team members.
Initiative and ability to make decisions when needed.
Dependability and commitment to showing up ready to lead.
Strong problem-solving and organizational skills.
Attention to detail and pride in maintaining company standards.
Basic computer and technology skills.
Willingness to learn basic car wash equipment and facility operations.
Ability to work outdoors in changing weather conditions.

Nice To Haves

Previous leadership, supervisory, or team lead experience is preferred but not required.
Previous experience in retail, customer service, restaurant, hospitality, sales, automotive, or other team-based environments is preferred but not required.

Responsibilities

Lead by example and help create a positive, productive team environment.
Support daily car wash operations and help keep the location running efficiently.
Train and coach Team Members on customer service, safety, products, memberships, and daily responsibilities.
Provide excellent customer and guest service and help resolve guest questions or concerns.
Assist guests with wash services, membership information, and product recommendations.
Help maintain a clean, organized, and welcoming car wash location.
Reinforce company standards for uniforms, appearance, safety, and professionalism.
Ensure team members follow established safety procedures and operating standards.
Assist site leadership with daily tasks, assignments, and operational priorities.
Learn and perform all positions and responsibilities at the location.
Help identify and address operational issues and communicate them to site leadership.
Assist with basic equipment and facility needs and learn car wash operations and maintenance.
Support opening and closing procedures as assigned.
Help create an environment where team members feel supported, accountable, and motivated to succeed.