Team Lead

Clearwater Express Wash•Huntsville, TX

11d

About The Position

ClearWater Express Wash and BlueWave Express Wash are growing express car wash companies focused on providing an exceptional guest experience and creating opportunities for team members to grow. The Team Lead works alongside the team while helping guide daily operations, train team members, maintain company standards, and deliver excellent guest service. This is a hands-on leadership role suited to someone with prior leadership experience or a team member ready to grow; previous car wash experience is not required. The role offers an opportunity to build leadership, customer service, sales, and operational skills, with potential career advancement to Assistant Manager or Car Wash General Manager. The companies provide training and ongoing support.

Requirements

Strong communication and interpersonal skills.
Ability to provide excellent customer service in a fast-paced environment.
Comfort coaching and training other team members.
Initiative and ability to make decisions when needed.
Dependability and commitment to showing up ready to lead.
Strong problem-solving and organizational skills.
Attention to detail and pride in maintaining company standards.
Basic computer and technology skills.
Willingness to learn basic car wash equipment and facility operations.
Ability to work outdoors in changing weather conditions.

Nice To Haves

Previous leadership, supervisory, or team lead experience.
Previous experience in retail, customer service, restaurant, hospitality, sales, automotive, or other team-based environments.

Responsibilities

Lead by example and help create a positive, productive team environment.
Support daily car wash operations and help the location run efficiently.
Train and coach team members on customer service, safety, products, memberships, and daily responsibilities.
Provide excellent guest service and help resolve guest questions or concerns.
Assist guests with wash services, membership information, and product recommendations.
Help maintain a clean, organized, and welcoming car wash location.
Reinforce company standards for uniforms, appearance, safety, and professionalism.
Ensure team members follow established safety procedures and operating standards.
Assist site leadership with daily tasks, assignments, and operational priorities.
Learn and perform all positions and responsibilities at the location.
Identify and address operational issues and communicate them to site leadership.
Assist with basic equipment and facility needs and learn car wash operations and maintenance.
Support opening and closing procedures as assigned.
Help create an environment where team members feel supported, accountable, and motivated to succeed.