Giovanni's Team Lead

THE ISERV GROUP INC • Lake Mary, FL

42d • $17 - $18 • Onsite

About The Position

At iServ, we believe great businesses are built by people who care deeply—about their team, their guests, and their purpose. If you’re passionate about growing in restaurant leadership, enjoys the hands-on management style, and lead with integrity while serving others in a fast-paced, people-first environment, this could be the place for you. We’re looking for a Giovanni's Team Lead who brings both leadership and heart to the table. In this role, you’ll guide your team through each shift, ensuring exceptional guest experiences while building a culture where team members feel supported, valued, and inspired to grow. This is more than a shift leadership role—it’s an opportunity to make a meaningful impact on people every day.

Requirements

• Minimum 1 year prior full-serve restaurant leadership experience in a high-volume restaurant
• General understanding of all full-serve restaurant operations (front and back of house) as well as financial management
• Passion for hospitality and creating memorable guest experiences
• A natural leader who puts people first
• Someone who thrives in a team environment and leads by example
• Strong communicator with a positive, solutions-focused mindset
• Ability to stay organized and energized in a fast-paced setting
• Minimum 21 years of age with a valid driver’s license.
• Must be able to pass driver insurability check and have reliable transportation
• Ability to maintain a flexible schedule and cover shifts on busy days/special events
• Must be able to submit and pass a background check & drug test

Responsibilities

• Perform opening/closing responsibilities for the store and assist the Management Team in overseeing store operations
• Lead shifts with energy, clarity, and a commitment to excellence in both service and operations
• Create a fun, engaging, and welcoming environment for guests and team members alike
• Model and reinforce iServ’s mission, values, and culture in every interaction
• Promotes a culture that inspires improvement; continually develops and mentors team members under his/her direction and is directly responsible for their success
• Support onboarding and training of new team members
• Ensure food safety, cleanliness, and operational standards are consistently met
• Communicate effectively with management on team performance and opportunities
• Jump in where needed—whether assisting guests, running POS, or supporting the kitchen

Benefits

• PTO
• Work/life balance that supports your well-being
• 401(k) with employer match eligibility
• Eligible for health, dental, and vision insurance with company contribution determined by hours worked
• Company-paid life insurance
• Team member food discounts
• Ongoing development and growth opportunities
• Multiple levels of Care for you as a whole person (Team Chaplains, iServ Cares)
• Opportunities to give back through community service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed