Team Lead
About The Position
ClearWater Express Wash and BlueWave Express Wash are growing express car wash companies focused on providing an exceptional guest experience and opportunities for team members to grow. The Team Lead works alongside the team and helps guide daily operations, train team members, maintain company standards, and deliver excellent guest service. This is a hands-on leadership position for someone with prior leadership experience or a strong Team Member ready to grow. Previous car wash experience is not required; training and ongoing support are provided. The role supports daily car wash operations, guest service, team coaching, safety, cleanliness, and company standards. Team Leads learn and perform all positions and responsibilities at the location, assist with basic equipment and facility needs, and support opening and closing procedures as assigned. This position offers opportunities to develop leadership, customer service, sales, and operational skills, with potential advancement to Assistant Manager or Car Wash General Manager.
Requirements
- Strong communication and interpersonal skills.
- Ability to provide excellent customer service in a fast-paced environment.
- Comfort coaching and training other team members.
- Initiative and ability to make decisions when needed.
- Dependable and committed to showing up ready to lead.
- Strong problem-solving and organizational skills.
- Attention to detail and pride in maintaining company standards.
- Basic computer and technology skills.
- Willingness to learn basic car wash equipment and facility operations.
- Ability to work outdoors in changing weather conditions.
Nice To Haves
- Previous leadership, supervisory, or team lead experience.
- Previous experience in retail, customer service, restaurant, hospitality, sales, automotive, or other team-based environments.
Responsibilities
- Lead by example and help create a positive, productive team environment.
- Support daily car wash operations and help keep the location running efficiently.
- Train and coach Team Members on customer service, safety, products, memberships, and daily responsibilities.
- Provide excellent guest service and help resolve guest questions or concerns.
- Assist guests with wash services, membership information, and product recommendations.
- Help maintain a clean, organized, and welcoming car wash location.
- Reinforce company standards for uniforms, appearance, safety, and professionalism.
- Ensure team members follow established safety procedures and operating standards.
- Assist site leadership with daily tasks, assignments, and operational priorities.
- Learn and perform all positions and responsibilities at the location.
- Help identify and address operational issues and communicate them to site leadership.
- Assist with basic equipment and facility needs and learn car wash operations and maintenance.
- Support opening and closing procedures as assigned.
- Help create an environment where team members feel supported, accountable, and motivated to succeed.
Benefits
- $14–$16 per hour
- Full-time opportunities
- Medical, dental, and vision benefits
- Paid time off and vacation
- Holiday pay
- Free car washes
- Leadership training and development
- Career advancement opportunities
- Company uniforms
- Training and ongoing support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
