Team Lead

Peter Millar•Durham, NC
•Onsite

About The Position

The Team Lead develops daily plans and assignments for a team and motivates associates within an assigned distribution center work area. Reporting to area supervisors, the Team Lead escalates issues, collaborates across departments to improve productivity, trains associates, and ensures adherence to safety guidelines, standard operating procedures, policies, and work standards. The role also manages daily workflow, communicates tasks and updates, monitors productivity, and supports distribution center operations.

Requirements

  • Employed for at least one year in the current role.
  • High school diploma or GED equivalent from a certified college.
  • At least one year of experience performing functions in a warehouse management system (WMS).
  • Ability to read, write, and communicate in English.
  • Strong written, verbal, and interpersonal communication abilities.
  • Attention to detail and accuracy, with high standards for safety, quality, and positive employee relations.
  • Self-motivated, able to work with others, execute daily plans, and direct a team with minimal supervision.
  • Team collaboration, customer service, and critical-thinking skills for a fast-paced work environment.
  • Ability to develop, implement, and assess performance metrics.

Nice To Haves

  • At least two years of team leadership experience in a manufacturing or distribution center environment.
  • Experience using MS Office, including Word, PowerPoint, and Excel.

Responsibilities

  • Adhere to all safety, quality, and operational goals, policies, procedures, and standards; immediately report and escalate unsafe conditions, near misses, and injuries.
  • Maintain safe, clean, and orderly work areas that support efficient and productive onsite work.
  • Prioritize assigned work and manage day-to-day operations, including developing timelines and strategies to meet business targets.
  • Under the direction of the area Supervisor and distribution center leadership, communicate assignments clearly, train distribution center personnel, and use appropriate resources to keep projects on track.
  • Participate in creating and distributing documentation, generating reports, and sharing information to keep teams up to date.
  • Monitor and review productivity metrics for individuals and teams.
  • Perform other duties as assigned to support business operations.
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