Team Lead

Tractor Supply Company • Grant Township, MI

18d

About The Position

The Team Leader supports Store leadership, delivers Legendary Service, coaches Team Members, and owns assigned sales-floor presentation areas. Team Leaders are expected to be top-selling Team Members and to maintain Power Panels, Clipstrips, Endcaps, Clothing recovery, and assigned BOPIS/OMNI support based on store needs. The role includes leading assigned Team Members during shifts, supporting store readiness and customer engagement, and operating store equipment as needed. The position requires flexibility to work varied hours and to perform physical tasks throughout the store and outdoor areas.

Requirements

• Must be at least 18 years of age.
• Must possess a valid driver’s license.
• Must be able to read, write, and count accurately.
• Must be able to perform the principal responsibilities of Team Members.
• Must have strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.
• Must have the physical and mental ability to move merchandise weighing up to 50 pounds throughout the store.
• Must be able to push and pull merchandise weighing up to 2,000 pounds with proper material-handling equipment, such as a pallet jack.
• Must be able to occasionally lift or reach merchandise overhead and frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Must be able to move throughout the store for an entire shift and safely access all store areas.
• Must be able to safely and accurately operate equipment necessary to run a store, including a dolly, hand truck, forklift, baler, computer, and cash register.
• Must be able to process information and merchandise through the point-of-sale system and complete documentation.
• Must have strong written and verbal communication skills for communicating with Team Members and customers.
• Must be able to handle and be in contact with birds and poultry.
• Must successfully complete required training, including training and certification to dispense propane and training and certification for other business needs.
• Must be able to work outdoors in adverse weather conditions.

Nice To Haves

• Retail experience and/or knowledge of farming, ranching, pets/equine, or welding is strongly preferred.
• Supervisory experience is preferred.
• A high school diploma or equivalent is preferred, but not required.
• Basic computer skills.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Uphold and promote a safe, productive work environment by following and enforcing policies and procedures.
• Deliver Legendary Service and reinforce Leading with Legendary behaviors through customer engagement, Team Member coaching, and accountability for execution.
• Use A+ Coaching to celebrate and develop Team Members, improve selling behaviors, and reinforce operating standards.
• Model selling behaviors as one of the store’s top-selling Team Members.
• Own Power Panel execution, maintenance, replenishment, signing, and recovery.
• Own Clipstrip execution, maintenance, replenishment, signing, and recovery.
• Own Endcap execution, maintenance, signing, and recovery.
• Complete full weekly Clothing Department recovery, including assigned standards and follow-up.
• Support BOPIS/OMNI execution, including picking, staging, customer handoff, and follow-up as assigned.
• Lead assigned Team Members during shifts, including task delegation, follow-up, service expectations, and safe work practices.
• Support front-end, sales-floor, recovery, and customer engagement routines as assigned by the Store Manager or Sales Manager.
• Support store readiness by owning and maintaining Power Panels, Clipstrips, Endcaps, and Clothing.
• Operate cash registers, computers, forklifts, and other equipment as needed; assist customers with loading purchases.
• Complete related documentation accurately and on time.
• Obtain licenses or certifications as needed by the business.
• Perform other duties as assigned.
• Promote a safe and productive work environment for Team Members, customers, and vendors, and train Team Members in applying policies and procedures.
• Travel as required in support of district needs and drive or operate a vehicle for business needs.

Benefits

• Medical, dental, and vision coverage
• Company-paid life and disability insurance
• Paid parental leave
• Tuition reimbursement
• Adoption and surrogacy assistance
• Benefits are available to full-time and part-time Team Members, subject to stated eligibility conditions for part-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed