Team Lead

Tecovas•Pittsburgh, PA

11d

About The Position

Tecovas is seeking a Part-Time Team Lead to help create a profitable, customer-centric store environment by developing the team and managing store operations. The role supports product flow and applies merchandising and customer-service skills to create a compelling in-store experience. The Team Lead supports the Store Manager with talent and succession planning, fosters communication and teamwork, and helps maintain operational, visual, and customer-service standards. They deliver a premium customer experience, support omnichannel service, maintain product presentation and stock processes, and promote loss-prevention compliance. The position requires 15–20 hours per week, including availability for weekends, evenings, and holidays as needed. Candidates must have at least two years of retail management experience, a high school diploma, and be at least 18 years old. The role involves standing and walking for extended periods, reaching, bending, squatting, kneeling, lifting up to 30 pounds regularly, and performing store maintenance tasks. Reliable transportation is required. The hourly rate is $18–$21, with actual compensation based on skills, qualifications, and experience. Part-time benefits include competitive hourly compensation with incentives, free boots, and an employee discount.

Requirements

At least 2 years of retail management experience.
Availability to work 15–20 hours per week.
Exceptional leadership, selling, and customer-service skills.
Strong merchant skills and a history of delivering financial results.
Proven record of hiring and developing talent.
Experience in coaching, counseling, and conflict resolution.
Independent, proactive, results-driven work ethic.
Strong character, honesty, and transparency.
High school diploma required.
Must be at least 18 years old.
Must be able to stand and walk for extended periods and reach overhead, bend, squat, and kneel while organizing and stocking inventory.
Ability to deliver excellent customer service while implementing loss-prevention practices.
Ability to lift up to 30 pounds regularly and perform store maintenance tasks.
Reliable transportation.
Availability to work weekends (Friday, Saturday, and Sunday), evenings, and holidays as needed.

Nice To Haves

College degree preferred.

Responsibilities

Support the Store Manager in recruiting, hiring, and retaining talent.
Support the Store Manager in creating and maintaining a succession strategy.
Foster communication and teamwork to balance operational, visual, and customer priorities.
Administer performance appraisals, set goals, and conduct consistent touch-bases with direct reports.
Cultivate an environment of genuine customer connection and represent the company’s values through service.
Facilitate an energized pace, positive service environment, and team development.
Deliver product services such as branding, debossing, boot stretching, brim shaping, and boot shines with attention to detail.
Understand the omnichannel business and implement processes and tools to better serve customers.
Facilitate the sharing of product knowledge.
Uphold stock-to-sales processes and presentation standards, and manage product placement.
Maintain an effective store structure, floor plan, and appropriate fixture usage.
Uphold and ensure compliance with shipment, transfer, and restock standards.
Follow internal and external loss-prevention procedures and build awareness of them.
Set clear objectives and expectations to drive a consistent store experience and excellent operational and visual standards.
Encourage and demonstrate adaptability, positively effecting change and enabling the team to execute a shared vision.