Team Lead

Morales Group • Whitestown, IN

4d • Onsite

About The Position

The Team Lead coordinates warehouse operational activities, including shipping, receiving, inventory control, quality, training, and safety. The role organizes warehouse associates and their tasks, monitors productivity and quality, supports safe operations, and works to resolve issues and improve processes. The position involves working primarily in a warehouse environment and may occasionally require travel to other locations.

Requirements

• High school diploma or equivalent.
• Three or more years of relevant warehouse experience.
• Ability to operate equipment and train equipment operators.
• Understanding of basic OSHA and operational safety standards.
• Verbal and written communication skills.
• Intermediate English proficiency, including the ability to read and interpret work instructions and safety rules, write routine reports and correspondence, and speak before small groups of customers or staff.
• Proficiency with Microsoft Office Suite, Adobe Reader, Fishbowl ERP/WMS, Box, and other relevant applications.
• Ability to follow policies and procedures, complete administrative tasks on time, and support organizational goals and values.
• Ability to prioritize and organize work, schedule others, use time efficiently, and develop realistic action plans.
• Ability to identify and resolve problems, analyze information, develop alternative solutions, and make timely decisions using sound judgment.
• Ability to work dependably, follow management direction, keep commitments, and work long hours when necessary to reach goals.
• Consistent attendance and punctuality.
• Ability to observe safety and security procedures, report unsafe conditions, and use equipment and materials properly.
• Ability to focus on resolving conflict, maintain confidentiality, listen without interrupting, and remain open to others' ideas.
• Ability to demonstrate accuracy and thoroughness, meet productivity standards, complete work on time, and apply feedback.
• Motivated, energetic, and growth-oriented.

Responsibilities

• Promote Accion Services' core values: Be Humble, Be Courageous, Be a Light, and Be Gritty.
• Prioritize and plan warehouse operational activities and adapt to changing conditions.
• Ensure associates follow safety protocols and proactively address actual or potential safety concerns.
• Complete administrative tasks correctly and on time.
• Process and manage paperwork, including bills of lading, labels, and orders.
• Organize or schedule warehouse associates and their tasks according to volume.
• Monitor quality control, correct issues, or escalate them to the Warehouse Manager as appropriate.
• Identify and resolve problems through root cause and corrective action analysis.
• Plan for next-day success and track work in progress.
• Train and coach warehouse associates, including training new associates on processes, procedures, and company culture.
• Write and update work instructions as needed.
• Promote and model open communication among warehouse and other teams.
• Monitor KPIs, including pallets per hour and quality.
• Document, track, and address non-conformance issues.
• Look for opportunities to improve processes and quality.
• Communicate directly with customers when necessary.
• Travel to other locations occasionally, as required.
• Perform other duties and projects as assigned.

Benefits

• Medical, vision, dental, and life insurance plans.
• Short-term and long-term disability insurance.
• Paid baby bonding time.
• Competitive paid time off.
• 401(k) plan.
• Professional development through an Udemy partnership, monthly workshops, and continuing education stipends.
• 16 paid volunteer hours.
• Passport Program to engage the team in the company culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED