Team Lead

Surge Staffing•Findlay, OH

13d•Onsite

About The Position

The Team Lead supports daily operations, customer satisfaction, and quality assurance activities at a customer site in Findlay, Ohio. The role provides leadership and guidance to inspectors and site personnel, ensures compliance with company and customer requirements, and helps maintain a safe, productive, and positive work environment. The position is suited to a hands-on, quality-focused leader who is dependable, flexible, and comfortable working in a fast-paced environment, with strong communication, attention to detail, problem-solving, coaching, and team-motivation skills. The Team Lead supports site operations, trains and coaches quality inspectors, conducts audits, evaluates quality scenarios, documents non-conformances, resolves operational challenges, assists with inventory and material movement, and performs inspections when needed. The role also maintains operational reports, quality data, and other required records using company portals and computer systems, while protecting sensitive and confidential information. The position is based at a customer site in Findlay, Ohio. The stated shift is 3:00 PM–11:30 PM, Monday through Friday, with some weekends potentially required. Work may involve extended standing or walking, handling materials, repetitive physical activities, machinery, noise, fumes, odors, and varying temperatures.

Requirements

High school diploma or equivalent.
At least 1 year of experience in quality, inspection, manufacturing, production, or a related field is preferred.
Previous leadership or team lead experience is preferred.
Strong verbal and written communication skills.
Basic computer skills, including Microsoft Office and Microsoft Excel.
Ability to use gauges, measuring devices, and other quality inspection equipment.
Strong attention to detail and ability to follow standardized processes.
Ability to work independently, take initiative, and make decisions within established guidelines.
Ability to work effectively in a fast-paced and changing environment.
Ability to handle sensitive and confidential information professionally.
Ability to communicate effectively with customers, employees, supervisors, and other stakeholders.

Nice To Haves

At least 1 year of experience in quality, inspection, manufacturing, production, or a related field.
Previous leadership or team lead experience.

Responsibilities

Build and maintain positive relationships with customers, inspectors, and site personnel.
Communicate regularly with customers and other site-level stakeholders.
Promote a customer-focused approach while ensuring quality and service expectations are met.
Address customer and operational concerns professionally and promptly.
Support site leadership with daily site operations.
Train, coach, and support quality inspectors to ensure procedures and work instructions are followed.
Conduct audits and validate compliance with established quality processes.
Communicate project updates, process changes, and revised work instructions to inspection teams.
Identify, document, and report non-conformances to site leadership.
Make independent decisions when evaluating subjective quality scenarios based on project requirements.
Troubleshoot and resolve issues related to process flow, new inspection criteria, production spikes, spills, and other operational challenges.
Assist with inventory and material movement using scanners and other inventory management tools.
Perform inspection duties when needed to support site operations.
Ensure compliance with company, customer, and applicable health and safety requirements.
Follow company and customer-specific policies, procedures, and work instructions.
Collect, maintain, and review operational reports and quality data.
Accurately document audits, inspections, non-conformances, and other required activities.
Use company web portals and computer systems to enter and maintain required documentation.
Maintain accurate records while protecting sensitive and confidential information.