TEAM LEAD

Apis Services Inc•Ardmore, PA
•$0 - $21•Onsite

About The Position

Resources for Human Development (RHD) is seeking a dedicated Team Lead to provide leadership, guidance, and support to direct care staff while helping individuals achieve their personal goals and live as independently as possible. This is an ideal opportunity for someone who enjoys mentoring others, coordinating services, and making a meaningful difference in the lives of the people they support. If you're a compassionate professional who thrives in a collaborative, person-centered environment, we'd love to hear from you.

Requirements

  • Current Certified Psychiatric Rehabilitation Practitioner (CPRP) Certification
  • Valid Driver's License
  • Bachelor's Degree in a Human Services field such as Sociology, Special Education, Rehabilitation, Nursing, Counseling, Psychology, or a related field OR Associate Degree with at least three (3) years of experience supporting individuals with intellectual or developmental disabilities OR High School Diploma/GED with at least five (5) years of relevant experience
  • Strong communication, leadership, and interpersonal skills
  • Ability to work collaboratively with staff, families, guardians, and community partners

Nice To Haves

  • Previous supervisory or team leadership experience
  • Experience supporting individuals with behavioral health or intellectual/developmental disabilities
  • Knowledge of person-centered planning and regulatory compliance requirements

Responsibilities

  • Provide first-line supervision, coaching, mentoring, and performance support to direct care staff
  • Organize, schedule, and distribute work assignments among team members
  • Communicate program policies, procedures, and expectations to staff
  • Maintain a direct service caseload and provide direct support as needed
  • Coordinate and oversee medical appointments and follow-up care
  • Communicate with nurses, physicians, guardians, family members, and other stakeholders regarding individual needs
  • Participate in person-centered planning meetings and support the implementation of individualized plans
  • Ensure required documentation, progress notes, and monthly reviews are completed accurately and on time
  • Coordinate communication with service coordinators and interdisciplinary teams
  • Prepare reports and maintain documentation in compliance with agency and regulatory requirements
  • Support quality improvement initiatives and ensure regulatory compliance
  • Perform other duties as assigned

Benefits

  • Competitive Compensation
  • DailyPay – Access Your Earned Wages Before Payday
  • Medical, Dental & Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off
  • Employee Assistance Program
  • Wellness Programs
  • Employee Referral Bonuses
  • Company-Paid Training
  • Leadership Development Opportunities
  • Paid Training Programs
  • Professional Development Opportunities
  • Certification Support
  • Career Advancement Opportunities
  • Opportunities Across Multiple Service Lines
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