Team Lead

Tractor Supply Company • Suisun City, CA

14d

About The Position

The Team Leader supports Store leadership, delivers Legendary Service, coaches Team Members, and owns assigned sales-floor presentation areas. Team Leaders are expected to be top-selling Team Members and maintain Power Panels, Clipstrips, Endcaps, Clothing recovery, and assigned BOPIS/OMNI support according to store needs.

The position requires availability, flexibility, adaptability, and a service-oriented approach. Team Leaders uphold a safe and productive environment, coach and develop Team Members, lead assigned Team Members during shifts, and support store readiness and customer engagement. The role may involve varied hours and duties assigned by the Store Manager, Sales Manager, or supervisor.

The work environment is generally indoors with moderate noise, with work also taking place in outdoor areas and lots, including in adverse weather. Shifts generally last at least four hours and may exceed eight hours. This is a non-sedentary position involving frequent movement and physical handling of merchandise and equipment.

Requirements

• Must be at least 18 years of age.
• Must possess a valid driver’s license.
• Must be able to read, write, and count accurately.
• Must be able to perform the principal responsibilities of Team Members.
• Must have strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.
• Must be able to move and transfer merchandise weighing up to 50 pounds throughout the store.
• Must be able to push and pull merchandise weighing up to 2,000 pounds with proper material-handling equipment.
• Must be able to occasionally lift or reach merchandise overhead.
• Must be able to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders, and move throughout the store for an entire shift.
• Must be able to safely access all store areas, including the selling floor, side lot, stock area, and register area.
• Must be able to operate equipment needed to run a store, such as a dolly, hand truck, forklift, baler, computer, and cash register.
• Must be able to communicate effectively with Team Members and customers using written and verbal communication skills.
• Must be able to process information and merchandise through the point-of-sale system.
• Must be able to handle and be in contact with birds/poultry.
• Must be able to complete training and certification to dispense propane and dispense propane.
• Must be able to complete required training and certification for various business needs.
• Must be able to travel as required in support of district needs.
• Must be able to drive or operate a vehicle for business needs.

Nice To Haves

• Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Supervisory experience is preferred.
• A high school diploma or equivalent is preferred, but not required.
• Basic computer skills.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
• Deliver Legendary Service and reinforce Leading with Legendary behaviors through customer engagement, Team Member coaching, and accountability for execution.
• Use A+ Coaching to celebrate and develop Team Members, improve selling behaviors, and reinforce consistent operating standards.
• Model selling behaviors as one of the store’s top-selling Team Members.
• Own Power Panel execution, maintenance, replenishment, signing, and recovery.
• Own Clipstrip execution, maintenance, replenishment, signing, and recovery.
• Own Endcap execution, maintenance, signing, and recovery.
• Complete full weekly Clothing Department recovery, including assigned standards and follow-up.
• Support assigned BOPIS/OMNI execution, including picking, staging, customer handoff, and follow-up.
• Lead assigned Team Members during shifts, including task delegation, follow-up, service expectations, and safe work practices.
• Support front-end, sales-floor, recovery, and customer-engagement routines as assigned by the Store Manager or Sales Manager.
• Support store readiness by owning and maintaining Power Panels, Clipstrips, Endcaps, and Clothing.
• Operate the cash register, computer, forklift, and other equipment as needed, and assist customers with loading purchases.
• Complete documentation associated with job duties accurately and on time.
• Obtain licenses or certifications as needed by the business.
• Train Team Members on the appropriate application of policies and procedures.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Adoption and surrogacy assistance.
• Benefits are offered to full-time and part-time Team Members, subject to the stated eligibility terms for part-time new hires.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED