Team Lead

Tractor Supply Company•Dora, AL

15d•Onsite

About The Position

The Team Leader supports Store leadership, delivers Legendary Service, coaches Team Members, and owns assigned sales-floor presentation areas. Team Leaders are expected to be top-selling Team Members and maintain Power Panels, Clipstrips, Endcaps, Clothing recovery, and assigned BOPIS/OMNI support based on store needs. They lead assigned Team Members during shifts, support store routines and readiness, and help maintain a safe, productive work environment. The role generally works indoors with moderate noise but may include outdoor work in adverse weather. Shifts vary by store, generally lasting at least four hours and potentially exceeding eight hours. The position is non-sedentary and requires moving throughout the store and outdoor areas, handling merchandise, operating store equipment, and providing customer service. Benefits described for full-time and part-time Team Members include medical, dental, and vision coverage, company-paid life and disability insurance, paid parental leave, tuition reimbursement, and adoption and surrogacy assistance; part-time benefit eligibility is subject to the stated hours and service requirements.

Requirements

Must be at least 18 years of age.
Must possess a valid driver’s license.
Must be able to read, write, and count accurately, regardless of education level.
Must be able to perform the principal responsibilities of Team Members.
Must be able to communicate effectively in writing and verbally with Team Members and customers.
Must be able to successfully complete required training, including training and certification for propane dispensing and other business needs.
Must be able to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
Must be able to travel as required in support of district needs.
Must be able to operate store equipment efficiently, safely, properly, and accurately.
Must be able to handle merchandise weighing up to 50 pounds and push or pull merchandise weighing up to 2,000 pounds with proper material-handling equipment.
Must be able to occasionally lift or reach merchandise overhead and frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
Must be able to move throughout the store for an entire shift and safely access the selling floor, side lot, stock area, and register area.
Must be able to operate equipment such as a dolly, hand truck, forklift, baler, computer, and cash register.
Must be able to process information and merchandise through the point-of-sale system.
Must be able to handle and be in contact with birds and poultry.
Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.

Nice To Haves

Supervisory experience is preferred.
A high school diploma or equivalent is preferred but not required.
Basic computer skills.
Strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.

Responsibilities

Maintain regular and predictable attendance and work scheduled shifts, including varied hours, days, nights, weekends, and overtime as dictated by business needs.
Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
Deliver Legendary Service and reinforce expected behaviors through customer engagement, coaching, and accountability for execution.
Use A+ Coaching to recognize and develop Team Members, improve selling behaviors, and reinforce operating standards.
Model selling behaviors as one of the store’s top-selling Team Members.
Own Power Panel execution, maintenance, replenishment, signing, and recovery.
Own Clipstrip execution, maintenance, replenishment, signing, and recovery.
Own Endcap execution, maintenance, signing, and recovery.
Complete weekly Clothing Department recovery and follow assigned standards and follow-up.
Support assigned BOPIS/OMNI activities, including picking, staging, customer handoff, and follow-up.
Lead assigned Team Members during shifts through task delegation, follow-up, setting service expectations, and reinforcing safe work practices.
Support front-end, sales-floor, recovery, and customer-engagement routines as assigned by the Store Manager or Sales Manager.
Support store readiness by maintaining Power Panels, Clipstrips, Endcaps, and Clothing.
Operate the cash register, computer, forklift, and other equipment as needed, and assist customers with loading purchases.
Complete related documentation accurately and on time.
Obtain licenses or certifications as needed by the business.
Perform other duties as assigned.
Train Team Members in the appropriate application of policies and procedures.
Travel as required in support of district needs and drive or operate a vehicle for business needs.