Team Lead, Builds - Mesa

DSV•Mesa, AZ

8d•Onsite

About The Position

The Team Lead coordinates and oversees assigned daily operational activities. Under the direction of the Operations Supervisor, the role oversees associates responsible for warehousing, receiving, and shipping products while supporting company service, cost, performance, safety, and quality objectives. The Team Lead mentors and trains associates, coordinates warehouse workflows, monitors quality and compliance, helps manage labor and schedules, and operates material-handling equipment as needed.

Requirements

High school diploma or GED.
At least 1 year of experience in logistics, distribution, or a relevant environment.
Ability to operate material-handling equipment (MHE).
Satisfactory completion of a forklift training program.
Basic computer skills, including RF scanners and WMS functions.
English reading, writing, and verbal communication skills.
Basic to intermediate math skills for verifying product quantities, counting inventory, and related duties.
Strong attention to detail and accuracy, and ability to complete tasks in a timely manner.
Ability to perform duties with minimal supervision or guidance.
Ability to communicate effectively and respectfully with all levels of the organization.
Ability to adapt to change and thrive in a stimulating, fast-paced work environment.
Ability to work in warehouse temperatures that are unregulated and may range from mild to moderate during warmer and colder months.

Nice To Haves

2–4 years of warehouse, logistics, or distribution experience.
2–4 years of proven forklift experience.
Current or prior MHE certification.

Responsibilities

Mentor and train new and existing associates in distribution activities and Standard Operating Procedures, including shipping, receiving, picking, and quality control.
Assist with forklift operation and certification for associates.
Coordinate inbound unloading, product stacking, outbound picking and staging, and verify shipment paperwork and product counts.
Load orders accurately according to assigned doors and trailers, process functions according to Standard Operating Procedures, and research shipping or receiving discrepancies.
Communicate professionally with customers as needed and prepare accurate activity reports for site management.
Use appropriate documentation to verify that products and orders are correctly received, shipped, and picked; check quality and report damage or discrepancies.
Stack, package, shrink-wrap, and label products, and report inconsistencies or problems to the Operations Supervisor or Operations Manager.
Participate in quality and safety meetings and department meetings.
Follow applicable ISO standards, safety protocols, OSHA/MSDS standards, Standard Operating Procedures, and corporate and site-specific policies.
Maintain warehouse cleanliness, an orderly work area, and warehouse security.
Direct the warehouse work team to achieve operational objectives and assist associates and temporary labor with productivity sheets and accurate production and payroll-hour records.
Assist the Supervisor with workforce levels and work schedules, ensure schedules are implemented, assign work effectively, and ensure tasks are completed properly.
Help ensure associates handle products according to prescribed quality procedures and guidelines.
Take action to prevent, identify, and record non-conformities related to products, processes, or the quality system; bring non-conformities promptly to the Quality Department.
Operate assigned material-handling and warehouse equipment safely and efficiently, inspect equipment daily, perform minor maintenance, report equipment problems, and maintain an active forklift certification.
Perform or assist with building, grounds, and equipment maintenance as assigned.
Perform other clerical or administrative duties as directed, such as answering phones, scheduling appointments, greeting visitors, filing, and record keeping.
Work evenings and weekends as needed and work overtime when dictated by business needs.
Perform other duties as assigned.