Supervisor, Builds - Mesa AZ
About The Position
The Operations Supervisor oversees day-to-day freight-handling operations to ensure goods move efficiently and on time. The role coordinates operational processes and stakeholders, manages staff and resources, and ensures compliance with company policies and regulatory requirements. The supervisor also maintains service quality, safety, inventory controls, operational reporting, and accurate freight documentation. The position is based at DSV’s Mesa, Arizona location and is full-time. It may require flexible scheduling, including nights and weekends, and overtime as dictated by business needs. Work takes place in a warehouse that may have mild to moderate temperatures during warmer and colder months.
Requirements
- Bachelor’s degree in logistics, supply chain management, business administration, or a related field.
- Minimum of 3–5 years of experience in freight operations or logistics, including demonstrated supervisory or leadership experience.
- Fluent in English, both oral and written.
- Proficient with Microsoft Office, including Word, Excel, and PowerPoint.
- Familiarity with warehouse management systems (WMS) and transportation management systems (TMS).
- Strong attention to detail and accuracy, with the ability to complete tasks in a timely manner.
- Good organizational, personnel, communication, leadership, supervision, and planning skills.
- Ability to adapt to change and work effectively in a stimulating, fast-paced environment.
- Ability to work flexible schedules, including nights and weekends, as required by operations.
- Ability to work mandatory or voluntary overtime as dictated by business needs.
- Ability to work in warehouse temperatures that may range from mild to moderate during warmer and colder months.
- Ability to perform the physical demands described: occasional bending; frequent walking and standing; constant sitting; lifting, carrying, pushing, or pulling 11–20 pounds; and reaching above the shoulder, squatting, or kneeling.
Nice To Haves
- Certification in logistics or supply chain management, such as CLTD or CSCP.
- Experience with international freight operations and customs clearance processes.
- Knowledge of industry-specific regulations and compliance standards.
- Relevant certifications or training in freight operations management.
Responsibilities
- Lead and supervise freight handlers and operational staff; assign tasks, provide guidance, and monitor performance.
- Coordinate loading, unloading, and handling of freight shipments.
- Ensure freight documentation, labeling, and packaging comply with applicable regulations.
- Plan and prioritize freight operations to meet customer demands and deadlines; monitor workflow and adjust resources to improve efficiency.
- Coordinate freight movements with customers, carriers, and other stakeholders, and address inquiries and issues.
- Communicate with customers and resolve concerns in a timely manner.
- Implement quality-control measures and conduct inspections and audits to maintain service quality.
- Enforce safety protocols and procedures, conduct safety training, and guide employees on proper handling techniques.
- Oversee inventory control, including stock management, cycle counts, and reconciliation; maintain accurate records and ensure compliance with inventory policies.
- Prepare operational reports covering performance metrics, inventory levels, and incidents.
- Maintain accurate freight-movement documentation, including bills of lading and shipping manifests.
- Participate in established cross-training activities and provide backup assistance across areas or departments when needed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
