Broista – Mesa, AZ

Dutch Bros Coffee•Mesa, AZ
•Onsite

About The Position

Dutch Bros Coffee is hiring a Broista in Mesa, Arizona. This is a fast-paced, high-energy, physically demanding customer-service role in which you will be on your feet, moving quickly, and serving a steady flow of customers. As a representative of Dutch Bros, you will build genuine customer connections, bring positive energy to each shift, and work closely with your crew to deliver friendly, efficient service. The role includes preparing high-quality drinks, helping customers understand the menu, maintaining a clean workspace, and following food-safety standards. Shifts may last up to 10 hours. The work may involve inclement weather and pushing, pulling, lifting, or carrying up to 65 pounds. Dutch Bros provides training, certifications, and knowledge tests to help employees meet company standards. Compensation is $15.15 per hour in base pay, plus tips. The posting cites an average of $7.00 per hour in tips based on 2025 reporting, but notes that actual tips vary and are not guaranteed. The company describes opportunities for career growth across its shops, headquarters, Emerging Talent Program, and warehouse and fulfillment operations.

Requirements

  • Enjoy connecting with people and providing friendly service.
  • Adapt quickly, handle busy periods, and remain kind under pressure.
  • Work collaboratively and support the crew as needed.
  • Maintain a positive and considerate attitude, including during inclement weather.
  • Be committed to personal growth and improvement.
  • Be able to remain on your feet and move quickly during shifts of up to 10 hours.
  • Be prepared to work in all weather conditions.
  • Be able to push, pull, lift, or carry up to 65 pounds.
  • Have reliable transportation to arrive on time for scheduled shifts and mandatory meetings.

Responsibilities

  • Greet customers warmly and create positive, genuine connections.
  • Help customers navigate the menu and discover drinks they enjoy.
  • Represent and embody Dutch Bros values.
  • Prepare high-quality drinks efficiently in a busy shop.
  • Arrive on time for scheduled shifts and mandatory meetings, and communicate availability.
  • Keep the workspace tidy and follow food-safety standards.
  • Support teammates and contribute to the crew’s work.
  • Complete training, certifications, and knowledge tests to meet Dutch Bros standards.

Benefits

  • Competitive pay and tips; actual tip amounts vary and are not guaranteed.
  • Tuition reimbursement opportunities.
  • Career growth opportunities within shops, headquarters, the Emerging Talent Program, and warehouse and fulfillment operations.
  • Free drinks and food while on shift.
  • Dutch Bros merchandise and giveaway items.
  • Training and development, including certifications and knowledge tests.
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