Supervisor, Weekend Mesa-AZ

DSV•Mesa, AZ

3d•Onsite

About The Position

The Operations Supervisor oversees the day-to-day operations of freight handling, ensuring the timely and efficient movement of goods. The role coordinates with stakeholders, manages operational processes, and ensures compliance with company policies and regulatory requirements. The position is based in Mesa, Arizona, in DSV’s Solutions division, and is full-time. The expected base pay range is $70,000–$75,000 annually; actual compensation depends on job-related factors, including experience, skills, education, certifications, and geographic location. The supervisor leads freight handlers and operational staff, coordinates freight activities, customer communication, quality and safety practices, inventory control, and operational reporting. The role requires working flexible schedules, including nights and weekends as needed, and overtime as dictated by business needs. The employee may work in warehouse temperatures ranging from mild to moderate during warmer and colder months.

Requirements

Bachelor’s degree in logistics, supply chain management, business administration, or a related field.
Minimum of 3–5 years of experience in freight operations or logistics roles, including demonstrated supervisory or leadership experience.
Strong attention to detail and accuracy, with the ability to complete tasks in a timely manner.
Good organizational and personnel skills.
Good written and oral communication skills.
Good leadership, supervision, and planning skills.
Ability to work flexible schedules, including nights and weekends, as required by operations.
Ability to work overtime as dictated by business, whether mandatory or voluntary.
Ability to adapt effectively to change and thrive in a stimulating, fast-paced work environment.
Fluent in English, orally and in writing.
Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
Ability to work in unregulated warehouse temperatures during warmer and colder months, ranging from mild to moderate.
Ability to perform the stated physical demands: occasional bending; frequent walking and standing; constant sitting; lifting, carrying, pushing, and pulling 11–20 pounds; and reaching above the shoulder, squatting, or kneeling.

Nice To Haves

Relevant certifications or training in freight operations management.
Certification in logistics or supply chain management, such as CLTD or CSCP.
Experience with international freight operations and customs clearance processes.
Knowledge of industry-specific regulations and compliance standards.
Familiarity with warehouse management systems (WMS) and transportation management systems (TMS).

Responsibilities

Lead and supervise freight handlers and operational staff.
Assign tasks, provide guidance, and monitor performance to support efficient operations.
Coordinate loading, unloading, and handling of freight shipments.
Ensure freight documentation, labeling, and packaging comply with regulations.
Plan and prioritize freight operations to meet customer demands and deadlines.
Monitor workflow and adjust resources to optimize efficiency.
Liaise with customers, carriers, and other stakeholders to coordinate freight movements and address inquiries or issues.
Communicate with customers and resolve concerns in a timely manner.
Implement quality control measures and conduct inspections and audits to maintain service quality and freight-handling accuracy.
Enforce safety protocols and procedures, conduct safety training, and provide guidance on proper handling techniques.
Oversee inventory control, including stock management, cycle counts, and reconciliation.
Maintain accurate inventory records and ensure compliance with inventory management policies.
Prepare operational reports, including performance metrics, inventory levels, and incident reports.
Maintain accurate freight-movement documentation, including bills of lading and shipping manifests.
Participate in cross-training activities and provide backup support in other areas or departments when needed.