Team Coordinator - Hospice

Embrace Hospice•San Antonio, TX
•Onsite

About The Position

Embrace Hospice is seeking a dedicated Team Coordinator in San Antonio, Texas. This role provides behind-the-scenes administrative support to help hospice care teams operate smoothly and ensure patients and families are supported. The coordinator supports clinical leadership and care teams, maintains patient and office records, manages communications and supplies, enters information into electronic systems, and assists with scheduling and care-team coordination. The role also supports employee-record maintenance and helps ensure compliance with hospice policies and Medicare regulations. The position is scheduled Monday through Friday, 8 a.m. to 5 p.m., at the San Antonio office. Embrace Hospice provides hospice services tailored to the needs of patients and families, with a focus on delivering care at home. The organization describes itself as an affiliate of Adoration Health and emphasizes exceptional patient care and support for its agency leadership and teams.

Requirements

  • High school diploma or GED.
  • At least two years of administrative healthcare work experience.
  • Ability to maintain orderly files, supplies, and office systems.
  • Verbal and written communication skills for communicating with patients, families, and staff.
  • Familiarity with data-entry systems such as HCHB and basic office software.
  • Understanding of Medicare documentation standards and referral/intake.

Nice To Haves

  • Administrative healthcare experience in hospice and/or home health operations.

Responsibilities

  • Provide administrative support to clinical leadership and care teams.
  • Maintain organized patient records, office files, and supplies.
  • Answer phones, manage mail, and assist visitors professionally.
  • Track and order medical equipment and office supplies.
  • Enter data into electronic systems such as HCHB and set up clinician tablets.
  • Assist with scheduling, admissions, discharges, and team coordination.
  • Support HR functions, including maintaining employee records.
  • Ensure compliance with hospice policies and Medicare regulations.

Benefits

  • Medical, dental, and vision insurance.
  • Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare.
  • Tuition discounts and reimbursement.
  • 401(k) with company match.
  • Generous paid time off.
  • Mileage reimbursement.
  • Access to wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts.
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