Team Coordinator - Hospice

Generations Hospice•Fond du Lac, WI
•Onsite

About The Position

Generations Hospice is seeking a dedicated Team Coordinator in Fond du Lac, Wisconsin. This role provides administrative support to clinical leadership and care teams, helping maintain organized records and office systems and supporting coordination of patient care. The coordinator handles phones, mail, visitors, supplies, electronic data entry, clinician tablets, scheduling, admissions, discharges, employee records, and compliance with hospice policies and Medicare regulations. The position is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., at the Fond du Lac office.

Requirements

  • High school diploma or GED.
  • At least two years of administrative healthcare work experience.
  • Ability to maintain orderly files, supplies, and office systems.
  • Proficient verbal and written communication with patients, families, and staff.
  • Familiarity with data-entry systems such as HCHB and basic office software.
  • Understanding of Medicare documentation standards and referral/intake processes.

Nice To Haves

  • Administrative healthcare experience in hospice and/or home health operations.

Responsibilities

  • Provide administrative support to clinical leadership and care teams.
  • Maintain organized patient records, office files, and supplies.
  • Answer phones, manage mail, and assist visitors professionally.
  • Track and order medical equipment and office supplies.
  • Enter data into electronic systems such as HCHB and set up clinician tablets.
  • Assist with scheduling, admissions, discharges, and team coordination.
  • Support HR functions, including maintaining employee records.
  • Ensure compliance with hospice policies and Medicare regulations.

Benefits

  • Medical, dental, and vision insurance.
  • Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare.
  • Tuition discounts and reimbursement.
  • 401(k) with company match.
  • Generous paid time off.
  • Mileage reimbursement.
  • Access to wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts.
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