Team Captain Sport & Outdoor

DICK'S Sporting Goods • Henderson, NV

10d • $44,500 - $58,500

About The Position

The Team Captain – Sport & Outdoor inspires teammates to deliver exceptional athlete experiences through expert product knowledge and strong selling leadership. The role coaches teammates, drives sales performance, and helps athletes find the right gear for their sport. It combines a passion for sport and service with responsibility for departmental operations, merchandising, staffing, and team development.

Working with the Store Manager and Assistant Store Manager, the Team Captain contributes to departmental plans and business priorities, executes and adjusts those plans, and may act as Head Coach when the sole leader in the building. The role leads and develops direct reports, supports store operations, and enforces company policies and safety expectations.

The position requires a high school diploma or equivalent and 1–3 years of experience, including previous retail or customer-facing experience. Previous people leadership experience is preferred. The targeted pay range is $44,500–$58,500, based on a 38-hour work week; total rewards may include other components such as incentive, equity, and benefits.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• Previous retail or customer-facing experience required.

Nice To Haves

• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs and providing clear, accurate, knowledgeable information about products and assortment.
• Uphold merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
• Promote and lead company programs such as customer loyalty participation, warranty sales, and private label credit card enrollment.
• Work with the Store Manager and Assistant Store Manager to develop 30-60-90 day plans for assigned departments and establish working plans for operational initiatives, staffing, hiring, and merchandising in line with budgets and financial goals.
• Execute plans, use independent judgment and analysis to evaluate effectiveness, and adjust plans as needed.
• When the sole leader in the building, act as Head Coach and oversee general store operations, including opening and closing, Front End and Cash Office functions, and teammate supervision.
• Communicate departmental goals and plans to direct reports, assign workload based on skill levels, monitor progress, and adjust to changes in store goals and athlete traffic while meeting payroll and financial goals.
• Develop effective schedules for direct reports and make adjustments to support athlete traffic and completion of operational and merchandising initiatives.
• Lead sourcing, interviewing, hiring, onboarding, and retention of direct reports; ensure teammates are trained and provide coaching, feedback, development, recognition, and motivation.
• Manage teammate performance, including annual reviews, promotional recommendations, accountability for policies and procedures, and termination recommendations.
• Create a welcoming and respectful environment for teammates and athletes.
• Adhere to and enforce safety, loss prevention, standard operating procedures, and applicable laws and external guidelines; hold teammates accountable for meeting expectations.

Benefits

• The company offers a suite of benefits; details are available through its benefits resource website.
• The competitive total rewards package could include incentive and equity components.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED