Team Captain Footwear

DICK'S Sporting Goods • Avon, OH

1d • $44,500 - $58,500

About The Position

The Team Captain – Footwear leads the Footwear department at DICK’S Sporting Goods, providing expert product knowledge and an exceptional athlete experience focused on fit and performance. The role coaches teammates, drives sales, and ensures the department is ready to meet athlete needs while supporting athletes’ performance and developing leadership skills.

The Team Captain works with the Store Manager and Assistant Store Manager on department plans, staffing, hiring, operational initiatives, merchandising, and financial goals. The role communicates goals and assigns work to direct reports, monitors progress, adjusts plans and schedules, and may oversee the store when serving as the sole leader in the building. It also leads hiring, onboarding, training, coaching, performance management, and teammate development, while fostering a welcoming and respectful environment and enforcing safety, loss prevention, and operating policies.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• Previous retail or customer-facing experience required.
• Ability to stand, bend, stoop, reach, push, pull, and repeatedly lift items weighing 15 to 35 pounds, up to 25 times per hour.
• Ability to stand or walk for extended periods of up to 4 hours.
• Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of up to 2 hours continuously.

Nice To Haves

• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs and providing clear, accurate, knowledgeable information about products and assortment.
• Maintain company merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
• Promote and lead company programs, including customer loyalty participation, warranty sales, and private label credit card enrollment.
• Work with the Store Manager and Assistant Store Manager to develop 30-60-90 day plans and working plans for business priorities, staffing, hiring, operations, and merchandising within established budgets and financial goals.
• Execute plans, assess their effectiveness, and make adjustments using independent judgment and analysis.
• When the sole leader in the building, act as Head Coach and oversee general store operations, including opening and closing, Front End and Cash Office functions, and teammate supervision.
• Communicate departmental goals and plans to direct reports, assign work according to skill levels, monitor progress, and adjust priorities to support operations and athlete needs while meeting payroll and financial goals.
• Develop effective schedules for direct reports and adjust schedules to meet athlete traffic demands and complete operational and merchandising initiatives.
• Lead sourcing, interviewing, hiring, onboarding, and retention of direct reports in areas of oversight.
• Ensure teammates are trained and provide coaching, feedback, development, recognition, and motivation throughout their employment.
• Manage teammate performance, including annual reviews and promotional recommendations, and hold teammates accountable for policies and procedures, including making termination recommendations.
• Create an environment where teammates and athletes are welcome and treated with respect.
• Follow and enforce safety, loss prevention, and standard operating procedures, as well as applicable laws and guidelines, and hold teammates accountable for meeting expectations.

Benefits

• Competitive total rewards package that could include incentive, equity, and benefits.
• Generous suite of benefits.
• State-paid leave in compliance with applicable requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED