Team Captain - Footwear & Apparel - NEW STORE HIRING EVENT

DICK'S Sporting Goods•Raleigh, NC

11d•Onsite

About The Position

DICK’S Sporting Goods is hiring a Team Captain – Footwear & Apparel for its new Going Going Gone! store in Raleigh, North Carolina. The role leads a retail team focused on exceptional service, product knowledge, and athlete engagement across footwear and apparel. The Team Captain coaches teammates, drives sales, and helps athletes find products that suit their performance and style needs in a fast-paced, team-first environment. The position supports department planning and store operations in partnership with the Store Manager and Assistant Store Manager. When serving as the sole leader in the building, the Team Captain provides general store oversight, including opening and closing, Front End and Cash Office functions, and teammate supervision. The role also builds and develops a strong team, maintains merchandising and safety standards, and contributes to a welcoming environment for teammates and athletes.

Requirements

High school diploma or equivalent.
1–3 years of experience.
Previous retail or customer-facing experience required.
Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15–35 lbs. up to 25 times per hour.
Ability to stand or walk for extended periods of up to 4 hours.
Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
Ability to perform repetitive motions for short periods of up to 2 hours continuously.

Nice To Haves

Previous people leadership experience preferred.

Responsibilities

Deliver outstanding athlete experiences by anticipating needs and providing clear, accurate, knowledgeable information about products and assortment.
Follow company merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
Promote and lead company programs, including customer loyalty participation, warranty sales, and private label credit card enrollment.
Work with the Store Manager and Assistant Store Manager to develop 30-60-90 day plans for department business priorities.
Help establish operational plans for initiatives, staffing, hiring needs, and operational and merchandising sets in accordance with budgets and financial goals.
Execute plans, assess their effectiveness, and make adjustments using independent judgment and analysis.
When the sole leader in the building, oversee general store operations, including opening and closing procedures, Front End and Cash Office functions, and teammate supervision.
Communicate departmental goals and plans to direct reports, assign work based on skill levels, and monitor progress against plans and store goals.
Develop effective schedules for direct reports and adjust staffing to meet athlete traffic demands, operational needs, and payroll and financial goals.
Source, interview, hire, onboard, and retain an appropriate number of direct reports in areas of oversight.
Train, coach, provide feedback and development, recognize, and motivate teammates throughout their employment lifecycle.
Manage teammate performance, including annual reviews, promotional recommendations, accountability, and termination recommendations.
Create a store environment where teammates and athletes are welcomed and treated with respect.
Follow and enforce safety, loss prevention, standard operating procedures, and applicable external laws and guidelines; hold teammates accountable for compliance.