Team Captain Footwear & Apparel

DICK'S Sporting Goods • Washington, DC

13d • $53,500 - $67,500

About The Position

The Team Captain – Footwear & Apparel leads a retail team focused on exceptional service, product knowledge, and athlete engagement. The role coaches teammates, drives sales, and helps athletes find footwear and apparel suited to performance and style. It works in a fast-paced, team-first store environment and includes responsibility for department plans, staffing, merchandising, scheduling, teammate development, and operational execution. When the sole leader in the building, the Team Captain acts as Head Coach and oversees general store operations.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• Previous retail or customer-facing experience required.

Nice To Haves

• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs and providing clear, accurate, knowledgeable information about products and assortment.
• Maintain merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
• Promote and lead company programs, including customer loyalty participation, warranty sales, and private-label credit card enrollment.
• Work with the Store Manager and Assistant Store Manager to develop 30-60-90 day plans for assigned departments and support business priorities.
• Help establish operational plans for staffing, hiring, and merchandising within established budgets and financial goals; execute plans, assess their effectiveness, and adjust as needed.
• When the sole leader in the building, provide general store oversight, including opening and closing, Front End and Cash Office functions, and teammate supervision.
• Communicate department goals and plans to direct reports, assign workloads based on skill levels, monitor progress, and adjust plans to meet changing store goals.
• Create effective schedules for direct reports and adjust staffing to address athlete traffic while meeting payroll and operational goals.
• Lead sourcing, interviewing, hiring, onboarding, and retention of direct reports in areas of oversight.
• Train, coach, give feedback, develop, recognize, and motivate teammates throughout their employment.
• Manage teammate performance, including annual reviews and promotional recommendations, and hold teammates accountable for policies and procedures, including making termination recommendations.
• Foster a store environment where teammates and athletes are welcome and treated with respect.
• Enforce safety, loss prevention, standard operating procedures, and applicable laws and external guidelines; hold teammates accountable for meeting expectations.

Benefits

• Competitive total rewards package that may include incentive, equity, and benefits.
• Generous suite of benefits.
• Compliance with applicable state paid leave requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED