Team Captain Footwear & Apparel

DICK'S Sporting Goods • Huber Heights, OH

3d • $44,500 - $58,500

About The Position

The Team Captain – Footwear & Apparel leads a retail team focused on exceptional service, product knowledge, and athlete engagement. The role coaches teammates, drives sales, and helps athletes find products suited to performance and style. In a fast-paced, team-first environment, the Team Captain supports department business plans, staffing, merchandising, and operations. When the sole leader in the building, the Team Captain acts as Head Coach and provides general store oversight, including opening and closing, Front End and Cash Office functions, and teammate supervision.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• Previous retail or customer-facing experience required.

Nice To Haves

• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs and providing clear, accurate, knowledgeable information about products and assortment.
• Uphold merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
• Promote and lead company programs such as customer loyalty participation, warranty sales, and private-label credit card enrollment.
• Work with the Store Manager and Assistant Store Manager to develop 30-60-90 day plans for assigned departments and support business priorities.
• Help establish plans for operational initiatives, staffing and hiring needs, and operational and merchandising sets in accordance with budgets and financial goals.
• Execute plans, assess their effectiveness, and adjust them as needed using independent judgment and analysis.
• When the sole leader in the building, act as Head Coach and oversee store operations, including opening and closing procedures, Front End and Cash Office functions, and teammate supervision.
• Communicate departmental goals and plans to direct reports, assign workloads according to skill levels, and monitor progress against plans and store goals.
• Develop effective schedules for direct reports and make adjustments to address athlete traffic while meeting payroll and financial goals and completing operational and merchandising initiatives.
• Lead sourcing, interviewing, hiring, onboarding, and retention of direct reports in areas of oversight.
• Train, coach, develop, recognize, and motivate teammates; manage performance, including annual reviews and promotional recommendations, and make termination recommendations when appropriate.
• Create a welcoming, respectful store environment for teammates and athletes.
• Enforce safety, loss-prevention, standard operating, and other established policies and procedures, as well as applicable laws and external guidelines; hold teammates accountable for compliance.

Benefits

• Competitive total rewards package that could include incentive, equity, and benefits.
• Generous suite of benefits.
• Complies with all state paid leave requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED