Team Captain Footwear & Apparel

DICK'S Sporting Goods•Terre Haute, IN

About The Position

The Team Captain – Footwear & Apparel leads a dynamic retail team focused on exceptional service, product knowledge, and athlete engagement across footwear and apparel. The role coaches teammates, drives sales, and helps athletes find products suited to their performance and style needs in a fast-paced, team-first environment. The position contributes to department business planning, staffing, scheduling, hiring, merchandising, and operational initiatives. It also involves developing and supporting teammates throughout their employment, ensuring store standards and procedures are followed, and providing general store oversight when serving as the sole leader in the building.

Requirements

High school diploma or equivalent.
1–3 years of experience.
Previous retail or customer-facing experience required.

Nice To Haves

Previous people leadership experience preferred.

Responsibilities

Deliver outstanding athlete experiences by anticipating needs and providing clear, accurate, knowledgeable information about products and assortment.
Uphold merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
Promote and lead company programs, including customer loyalty participation, warranty sales, and private-label credit card enrollment.
Work with the Store Manager and Assistant Store Manager to develop 30-60-90 day plans supporting department business priorities.
Help establish and execute plans for operational initiatives, staffing, hiring needs, and operational and merchandising sets within established budgets and financial goals; adjust plans using independent judgment and analysis.
When the sole leader in the building, act as Head Coach and oversee general store operations, including opening and closing, Front End and Cash Office functions, and teammate supervision.
Communicate departmental goals and plans to direct reports, assign workload according to skill levels, and monitor progress against plans and store goals.
Adjust operations and plans to support athletes and meet payroll and financial goals; create and adjust schedules to meet traffic demands and complete operational and merchandising initiatives.
Source, interview, hire, onboard, and retain an appropriate number of direct reports in assigned areas.
Train, coach, provide feedback and development, recognize, and motivate teammates throughout their employment.
Manage performance, including annual reviews and promotional recommendations, and hold teammates accountable for policies and procedures, including making termination recommendations.
Create a welcoming and respectful store environment for teammates and athletes.
Adhere to and enforce safety, loss prevention, standard operating procedures, and applicable external laws and guidelines; hold teammates accountable for meeting expectations.