Team Captain Apparel

DICK'S Sporting Goods • Rockaway, NJ

20h • $50,500 - $64,500

About The Position

The Team Captain – Apparel leads the Apparel department at DICK’S Sporting Goods, delivering engaging shopping experiences through product knowledge and connections with athletes. The role coaches teammates, drives sales, and helps athletes feel confident in their selections while supporting the store’s performance and service goals.

Working with the Store Manager and Assistant Store Manager, the Team Captain contributes to departmental plans, helps coordinate staffing and operational priorities, and adjusts plans based on results and changing store needs. The role also leads teammate hiring, onboarding, training, coaching, recognition, development, and performance management. When serving as the sole leader in the building, the Team Captain provides general store oversight, including opening and closing procedures, Front End and Cash Office functions, and teammate supervision.

The position requires a high school diploma or equivalent, 1–3 years of experience, and previous retail or customer-facing experience. Previous people leadership experience is preferred. Targeted pay is $50,500–$64,500, based on a 38-hour work week; individual pay depends on factors including experience and location. The total rewards package may include incentives, equity, and benefits.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• Previous retail or customer-facing experience.

Nice To Haves

• Previous people leadership experience.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs and providing clear, accurate, knowledgeable information about products and assortment.
• Uphold merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
• Promote and lead company programs such as customer loyalty participation, warranty sales, and private label credit card enrollment.
• Work with the Store Manager and Assistant Store Manager to develop 30-60-90 day plans for assigned departments and support business priorities.
• Help establish plans for operational initiatives, staffing and hiring needs, and operational and merchandising sets within established budgets and financial goals.
• Execute plans, use independent judgment to assess their effectiveness, and make adjustments as needed.
• When the sole leader in the building, provide general store oversight, including opening and closing, Front End and Cash Office functions, and teammate supervision.
• Communicate departmental goals and plans to direct reports, assign workloads based on skill levels, and monitor progress against plans and store goals.
• Develop and adjust schedules to meet athlete traffic demands, complete operational and merchandising initiatives, and support payroll and financial goals.
• Lead sourcing, interviewing, hiring, onboarding, and retention of an appropriate number of direct reports.
• Train, coach, provide feedback, develop, recognize, and motivate teammates throughout their employment.
• Manage performance, including annual reviews and promotional recommendations, and hold teammates accountable for policies and procedures, including termination recommendations.
• Create a welcoming, respectful store environment for teammates and athletes.
• Adhere to and enforce safety, loss prevention, standard operating procedures, and applicable external laws and guidelines.

Benefits

• Competitive total rewards package that could include incentives, equity, and benefits.
• Generous suite of benefits.
• Compliance with state paid leave requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED