Team Captain Apparel

DICK'S Sporting Goods•Madison, WI

10d•Onsite

About The Position

Lead the Apparel department at DICK’S Sporting Goods by delivering an engaging shopping experience grounded in product knowledge and athlete connection. Coach teammates, drive sales, and help athletes feel confident in their selections while supporting a team focused on service, performance, and style. Work with the Store Manager and Assistant Store Manager to develop and execute plans for the department, including staffing, hiring, operational initiatives, and merchandising. Communicate goals, assign work, manage schedules, monitor progress, and adjust plans to support athlete traffic and business priorities. When serving as the sole leader in the building, provide general store oversight, including opening and closing procedures, Front End and Cash Office functions, and teammate supervision. Build and lead an effective team by sourcing, interviewing, hiring, onboarding, training, coaching, developing, recognizing, and motivating teammates. Support performance management and accountability, and foster a welcoming and respectful environment for teammates and athletes. Enforce safety, loss prevention, operating procedures, and applicable external requirements.

Requirements

High school diploma or equivalent.
1–3 years of experience.
Previous retail or customer-facing experience required.

Nice To Haves

Previous people leadership experience preferred.

Responsibilities

Deliver outstanding athlete experiences by anticipating needs and providing accurate, knowledgeable product and assortment information.
Uphold merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
Promote and lead company programs, including customer loyalty participation, warranty sales, and private label credit card enrollment.
Work with the Store Manager and Assistant Store Manager to develop 30-60-90 day plans and operational plans for assigned departments.
Execute plans, evaluate their effectiveness, and make adjustments using independent judgment and analysis.
When the sole leader in the building, oversee store operations, including opening and closing procedures, Front End and Cash Office functions, and teammate supervision.
Communicate departmental goals and plans to direct reports, assign workloads, and monitor progress against plans and store goals.
Develop and adjust schedules to match athlete traffic and complete operational and merchandising initiatives while meeting payroll and financial goals.
Source, interview, hire, onboard, train, coach, develop, recognize, and motivate direct reports.
Support performance management, including annual reviews and promotional recommendations, and make termination recommendations as appropriate.
Hold teammates accountable for compliance with policies, procedures, safety requirements, and expectations.
Maintain a store environment where teammates and athletes are welcomed and treated with respect.
Enforce safety, loss prevention, standard operating procedures, and applicable laws and external guidelines.