Team Captain Apparel

DICK'S Sporting Goods • Orland Park, IL

5d

About The Position

The Team Captain – Apparel leads the Apparel department at DICK’S Sporting Goods, delivering engaging shopping experiences through product knowledge and strong connections with athletes. The role coaches teammates, drives sales, and helps athletes feel confident in their selections.

Working with the Store Manager and Assistant Store Manager, the Team Captain contributes to plans for departmental priorities, staffing, and operations, then executes and adjusts those plans based on results and changing store needs. The role helps lead the team’s hiring, onboarding, training, development, recognition, and performance management. When serving as the sole leader in the building, the Team Captain acts as Head Coach and provides general store oversight, including opening and closing procedures, Front End and Cash Office functions, and teammate supervision.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• Previous retail or customer-facing experience.

Nice To Haves

• Previous people leadership experience.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs and providing clear, accurate, and knowledgeable information about products and assortment.
• Maintain company merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
• Promote and lead company programs, including customer loyalty participation, warranty sales, and private label credit card enrollment.
• Work with the Store Manager and Assistant Store Manager to develop 30-60-90 day plans supporting business priorities for assigned departments.
• Help establish working plans for operational initiatives, staffing and hiring needs, and operational and merchandising sets in accordance with budgets and financial goals.
• Execute plans and make adjustments using independent judgment and analysis of their effectiveness.
• When the sole leader in the building, act as Head Coach and oversee store operations, including opening and closing, Front End and Cash Office functions, and teammate supervision.
• Communicate departmental goals and plans to direct reports and assign work according to skill levels.
• Monitor progress against plans and changing store goals, adjusting as needed to maintain operations and athlete support while meeting payroll and financial goals.
• Develop and adjust schedules for direct reports to meet athlete traffic demands and complete operational and merchandising initiatives.
• Build and lead an effective team that delivers positive athlete experiences.
• Lead sourcing, interviewing, hiring, onboarding, and retention of an appropriate number of direct reports in areas of oversight.
• Ensure teammates are trained and provide coaching, feedback, development, recognition, and motivation.
• Manage performance, including annual reviews and promotional recommendations, and hold teammates accountable for policies and procedures, including making termination recommendations.
• Create a welcoming, respectful store environment for teammates and athletes.
• Follow and enforce safety, loss prevention, and standard operating procedures, as well as applicable laws and external guidelines.

Benefits

• Competitive total rewards package that could include incentives, equity, and benefits.
• Generous suite of benefits.
• Compliance with applicable state paid leave requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED