Team Beauty Lead - Full Time

Belk•Moultrie, GA

13d

About The Position

The Team Beauty Lead drives personal and department-wide results while building personalized client relationships and sharing enthusiasm for cosmetic, beauty, and fragrance trends. The role uses engaging selling behaviors and strategies to enhance the customer experience and executes promotions, special events, and customer outreach initiatives across multiple beauty brands. The position is hourly and eligible for monthly bonuses, in a fast-paced commission environment. The Team Beauty Lead leads associates in customer service, sales, goal achievement, promotional events, and ongoing learning. The role supports department operations, including merchandising, inventory accuracy, fulfillment, scheduling alignment, asset protection, and safety, while adapting priorities to changing business needs.

Requirements

At least 1 year of retail experience and a dedication to customer service excellence.
Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for product, and lift, carry, and move at least 40 lbs.
Comfort with and enjoyment of assisting customers with makeup application and skincare services.
Maintain all required professional licenses and certifications, including state-specific demonstrator or cosmetology licenses where required by applicable state and local regulatory boards.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Lead the team in customer service, sales, goal achievement, and promotional and special events.
Foster a positive store culture by sharing team successes, celebrating associate achievements, and modeling effective performance and customer-service behaviors.
Build personal and team product knowledge, suggestive-selling behaviors, artistry skills, and expertise in industry tips and beauty trends.
Encourage repeat client interactions by serving as a knowledgeable and trusted resource.
Support onboarding, teaching opportunities, and continued associate learning.
Hold team meetings and one-on-one touch bases with Beauty Associates to review goals and performance results.
Ensure associates understand available inventory and product assortment.
Use clienteling tools and technology to provide a personalized omnichannel experience.
Support store fulfillment by accurately and efficiently completing omni processes in designated areas.
Support merchandising, replenishment, recovery, and cleanliness, maintaining visual merchandising and beauty hygiene standards.
Align product presentations with vendor and company directives.
Partner with store leaders to align team schedules with business needs, traffic plans, and event strategies.
Adapt tactics and priorities in response to changing business needs.
Lead shortage control and inventory accuracy in designated areas, including timely price changes, product transfers, and processing damaged items.
Promote team knowledge of inventory management, asset protection procedures, and safety guidelines.