Full-Time Beauty Team Leader

Kohl's•Macomb, IL

About The Position

The Beauty Team Leader leads the beauty team to drive sales and department initiatives, using a passion for beauty and a consultative approach to understand clients’ needs. The role maintains expert knowledge of leading beauty brands, executes merchandise sets, supports replenishment and visual standards, and guides the team in meeting Sephora at Kohl’s standards to deliver an excellent client experience. The position provides team leadership in partnership with the Store Manager, builds department culture through recognition, feedback, and coaching, and serves as a contact for the Store Manager, Sephora Training Team, and other partners. It supports sales plans, client loyalty, product recommendations and demonstrations, training, visual merchandising, operational standards, omni-processing, and inventory management.

Requirements

  • Authentic passion for beauty.
  • 5 years of client-facing retail or service industry experience.
  • Excellent written and verbal communication skills, with the ability to influence clearly and concisely.
  • Availability to work days, nights, weekends, and holidays.
  • Ability to perform the responsibilities listed in the job description and satisfactorily complete company training programs.
  • Ability to comply with dress code requirements.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to maintain prompt and regular attendance and meet company scheduling requirements.
  • Ability to lift up to 50 lbs. frequently and occasionally lift over 50 lbs. with a two-person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
  • Ability to stand and walk for the duration of a scheduled shift, at least 8 hours.
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.

Responsibilities

  • Lead the Beauty Team in delivering a positive and compelling client experience.
  • Partner with the Store Manager to provide leadership for the Beauty Team.
  • Build a strong department culture through recognition programs, feedback, and coaching.
  • Act as a point of contact for the Store Manager, Sephora Training Team, and other partners.
  • Drive sales performance by understanding and executing sales plans and holding the team accountable for goals.
  • Build client loyalty by identifying client needs, recommending products, and pursuing opportunities to upsell.
  • Use product and beauty-trend knowledge to provide credibility and inspire clients through product demonstrations and application.
  • Complete required training and ensure the team completes training within established timelines.
  • Work with the Store Manager and Sephora partners to identify and address training opportunities for Beauty Advisors.
  • Execute Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance, department cleanliness, and hygiene.
  • Maintain timely and consistent sales-floor replenishment.
  • Support omni-processing within the department.
  • Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts, and price changes.
  • Act with integrity and honesty, foster teamwork, and contribute to an engaged and inclusive culture.
  • Use good judgment when making decisions and involve appropriate partners as needed.
  • Support and execute safety and shortage-reduction programs according to company guidelines.
  • Complete multiple tasks within established timeframes and follow company policies, procedures, standards, and guidelines.
  • Maintain adherence to company safety policies for associates and customers.
  • Receive, understand, and proactively respond to direction from leaders and other company personnel.
  • Perform other responsibilities as assigned.
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