Full-Time Beauty Team Leader

Kohl's•Bridgewater, NJ

About The Position

As Beauty Team Leader, you will lead the team to drive sales and department initiatives through an authentic passion for beauty. You will engage team members and clients by identifying their needs with a consultative approach, maintain expert knowledge of top beauty brands, execute merchandise sets, and support replenishment and visual standards. You will guide the team to meet Sephora at Kohl’s standards and ensure an excellent overall client experience. The role includes leading and developing the Beauty Team, driving sales performance and client loyalty, supporting training, and ensuring visual merchandising, operational, replenishment, and inventory standards. The position also requires carrying out general associate responsibilities and meeting the listed physical and scheduling requirements.

Requirements

  • Authentic passion for beauty.
  • 5 years of client-facing retail or service-industry experience.
  • Excellent written and verbal communication skills, with the ability to influence clearly and concisely.
  • Availability to work days, nights, weekends, and holidays.
  • Ability to satisfactorily complete company training programs and comply with dress-code requirements.
  • Basic math and reading skills, legible handwriting, and basic computer-operation ability.
  • Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to maintain prompt and regular attendance and meet company scheduling requirements.
  • Ability to perform the role’s accountabilities and comply with health and safety standards.
  • Ability to lift up to 50 lbs. frequently and occasionally lift over 50 lbs. with a two-person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
  • Ability to stand and walk for the duration of a scheduled shift, at least 8 hours.
  • Ability to visually verify information and locate and inspect merchandise.

Responsibilities

  • Lead the Beauty Team to deliver a positive and compelling client experience.
  • Provide team leadership through strong partnership with the Store Manager.
  • Build a strong department culture by executing recognition programs, rewarding client experience and sales, and providing feedback and coaching.
  • Act as a point of contact for the Store Manager, Sephora Training Team, and other partners.
  • Drive sales performance, understand and execute sales plans, and hold the team accountable for supporting and meeting goals.
  • Build and maintain client loyalty by identifying client needs, suggesting products, and upselling where appropriate.
  • Use product and beauty-trend knowledge to provide credibility to clients.
  • Inspire clients by demonstrating products and their application.
  • Complete required training and ensure the team completes required training within established timelines.
  • Work with the Store Manager and Sephora partners to identify and address Beauty Advisor training opportunities.
  • Ensure Sephora visual merchandising and operational standards are met, including merchandise sets, tester maintenance, cleanliness, and hygiene.
  • Ensure timely and consistent sales-floor replenishment.
  • Support omni-processing within the department.
  • Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts, and price changes.
  • Act with integrity and honesty and foster teamwork in an engaged and inclusive culture.
  • Use good judgment when making decisions and involve appropriate partners as needed.
  • Support and execute safety and shortage-reduction programs according to company guidelines.
  • Accomplish multiple tasks within established timeframes and follow company policies, procedures, standards, and guidelines.
  • Maintain adherence to company safety policies for associates and customers.
  • Receive, understand, and respond proactively to direction from leaders and other company personnel.
  • Perform other responsibilities as assigned.
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