Full-Time Beauty Team Leader

Kohl's•Bloomington, MN

About The Position

As Beauty Team Leader, you will lead the team to drive sales and department initiatives through an authentic passion for beauty, engaging the team and clients by identifying needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, and support replenishment and visual standards. You will guide the team to meet Sephora at Kohl’s standards and ensure an excellent overall client experience. The role includes leading and coaching the Beauty Team, partnering with the Store Manager and Sephora partners, supporting sales goals and client loyalty, and ensuring required training is completed. You will help execute visual merchandising and operational standards, maintain department cleanliness and hygiene, support replenishment and omni-processing, and assist with inventory management from receipt to sale. The position requires availability for days, nights, weekends, and holidays, along with the ability to perform the listed physical functions and meet scheduling requirements.

Requirements

  • Authentic passion for beauty.
  • 5 years of client-facing retail or service industry experience.
  • Excellent written and verbal communication skills, with the ability to influence clearly and concisely.
  • Availability to work days, nights, weekends, and holidays.
  • Ability to satisfactorily complete company training programs and comply with dress code requirements.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to maintain prompt and regular attendance and meet company scheduling requirements.
  • Ability to perform the role’s accountabilities and comply with health and safety standards.
  • Ability to lift up to 50 lbs. frequently and occasionally lift over 50 lbs. with a two-person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
  • Ability to stand and walk for the duration of a scheduled shift, at least 8 hours.
  • Ability to visually verify information and locate and inspect merchandise.

Responsibilities

  • Lead the Beauty Team to deliver a positive and compelling client experience.
  • Provide leadership for the Beauty Team through strong partnership with the Store Manager.
  • Build a strong department culture by executing recognition programs and providing feedback and coaching.
  • Act as a point of contact for the Store Manager, Sephora Training Team, and other partners.
  • Drive sales performance, understand and execute sales plans, and hold the team accountable for meeting goals.
  • Build and maintain client loyalty by identifying client needs, suggesting products, and driving sales, including upselling.
  • Provide product and beauty-trend knowledge to clients and demonstrate products and their application.
  • Complete required training and ensure the team completes required training within established timelines.
  • Work with the Store Manager and Sephora partners to identify and address additional training needs for Beauty Advisors.
  • Ensure Sephora visual merchandising and operational standards are followed, including merchandise sets, tester maintenance, department cleanliness, and hygiene.
  • Ensure timely and consistent sales-floor replenishment.
  • Support omni-processing within the department.
  • Support inventory management, including freight processing, back stocking, inventory counts, and price changes.
  • Act with integrity and honesty and foster teamwork in an engaged and inclusive culture.
  • Use good judgment and discernment when making decisions, involving appropriate partners as needed.
  • Support and execute safety and shortage-reduction programs according to company guidelines.
  • Complete multiple tasks within established timeframes and follow company policies, procedures, standards, and guidelines.
  • Maintain adherence to company safety policies for associates and customers.
  • Receive, understand, and proactively respond to direction from leaders and other company personnel.
  • Perform other responsibilities as assigned.

Benefits

  • Paid time off (PTO)
  • Vacation Buy Program
  • Parental leave
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short- and long-term disability programs
  • Emergency health and wellness programs, including Accident Protection Plans and Critical Illness Plans
  • 401(k)
  • Flexible Spending Accounts
  • Associate discount programs with Kohl’s partners
  • Life insurance
  • Pet insurance
  • Legal assistance
  • Adoption assistance
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