TASTING ROOM WINE SALES ASSOCIATE

Wine Road Vintners•Temecula, CA

7d•$0 - $17•Onsite

About The Position

The Tasting Room Wine Sales Associate provides guests with a welcoming “Day in the Country” experience through gracious hospitality, wine service, and sales. The role involves explaining wines and the tasting process, serving tastings, monitoring guest safety, recommending and selling wine, wine club memberships, and merchandise, and helping guests complete purchases. Sales performance influences commissions and scheduling. The associate also supports daily tasting room operations with stocking, counter setup, opening bottles, cleaning, and other duties assigned by the Tasting Room Manager or Assistant Tasting Room Manager. The tasting room operates Wednesday through Sunday from 11:00 AM to 6:00 PM. Days and hours vary according to business needs. Weekend and holiday availability is required, and associates must be available for special events when applicable. The position involves extended periods of standing and walking, work indoors and outdoors including during inclement weather, and regular physical tasks such as lifting and carrying up to 40–50 pounds, bending, squatting, stooping, and climbing stairs.

Requirements

Must be at least 21 years old.
One to three years of experience in a sales-related field.
Sales ability, including the ability to upsell bottles to cases.
Excellent communication skills; ability to engage guests clearly and professionally in English.
Outgoing personality and ability to approach guests and initiate conversation.
Positive attitude, good conversational skills, and comfort interacting with different personality types.
Ability and willingness to work under pressure in a fast-paced environment and multitask.
Ability and willingness to stand, walk, and bend for extended periods, including working indoors and outdoors in inclement weather.
Ability and willingness to lift, lower, push, carry, or pull up to 40–50 pounds consistently; bend, squat, stoop, and climb stairs regularly.
Respectful treatment of guests and associates and grooming consistent with company guidelines.
Availability to work weekends and holidays; availability for applicable special events.
Ability to obtain and maintain a valid Riverside County Food Handler Card.
Ability to obtain and maintain valid ABC RBS (Responsible Alcohol Beverage Server) Certification.

Nice To Haves

Wine experience is desirable but not essential.
Open availability is preferred.

Responsibilities

Greet guests warmly and respond to requests promptly, courteously, and professionally.
Explain the tasting process and the wines to guests proactively.
Serve six tastings per wine club member or guest while engaging them in friendly conversation.
Monitor guests for signs of intoxication and help ensure their safety.
Sell wine, wine club memberships, and merchandise to drive revenue and meet or exceed sales targets.
Use personalized recommendations and proactive engagement to improve the guest experience and maximize sales opportunities.
Explain wine club benefits and discounts and invite guests to become members.
Assist guests with wine and merchandise purchases and ask each guest and member for the sale.
Build lasting guest relationships by delivering exceptional service and creating a welcoming environment.
Thank guests for visiting and invite them to return.
Stock wine, set up the counter, open bottles, clean, and perform other duties as requested by the Tasting Room Manager or Assistant Tasting Room Manager.
Follow company values, service standards, environmental standards, and safety expectations; treat guests and associates respectfully and act with integrity.
Perform other duties as required by the Manager.