Tasting Room Associate - Beaulieu Vineyards

Treasury Wine Estates•Rutherford, CA

13d•Onsite

About The Position

Beaulieu Vineyard is recruiting a full-time Tasting Room Associate to welcome guests and help create an outstanding experience at the winery. The role is the main point of contact for visitors and calls for a polite, friendly, energetic approach, strong customer service, attention to detail, and a passion for wine. The associate hosts tastings and tours, supports wine and merchandise sales, and helps with events, daily site operations, and guest recommendations. The position requires weekend, holiday, and some evening availability and the ability to lift 50 pounds.

Requirements

Must be at least 21 years of age.
Strong customer service skills.
Passion for wine.
Sales-focused with a hospitality mindset.
Strong presentation and wine education skills.
Dynamic communication skills and a positive attitude.
Professional appearance and interpersonal skills.
Ability to manage projects through completion.
Knowledge of wine, food, and the Napa/Sonoma hospitality market.
Available to work weekends, holidays, and some evenings.
Able to lift 50 pounds (a case of wine).

Responsibilities

Set up and host wine tastings and tours for guests.
Sell wine, merchandise, and wine clubs to meet sales goals.
Work with team members to deliver exceptional guest experiences.
Provide hospitality that exceeds competitors’ and guests’ expectations.
Stay current on Beaulieu Vineyard wines and customer offerings.
Engage with the local wine industry and stay informed about the market.
Stay informed about local hospitality offerings and recommend them to guests.
Participate in TWE training programs.
Strive for WISE triple-score sales and service results.
Open, close, and operate cash registers.
Assist with events, private dinners, and other site activities.
Assist with inventory, restocking, and merchandising.
Follow site policies and procedures, including opening and closing and inventorying merchandise and wine.
Provide backup support for tastings and tours.

Benefits

Paid time off, including competitive vacation and sick leave, 12 paid holidays, and a TWE4ME Day.
Paid parental and caregiver leave.
Two paid volunteer days each year.
Flexible work options, including hybrid and custom schedules for certain roles.
Medical, dental, and vision coverage; free mental health support; and a wellness program.
401(k) with company match, 100% vested from day one; regular full- and part-time employees are eligible after 60 days.
Employee pricing on wines and a product allowance.
Recognition and rewards.
Annual bonus eligibility.
Comprehensive benefits package.