Wine Tasting Sales Associate

LaBelle Winery•Derry, NH

About The Position

The Wine Tasting Sales Associate represents the LaBelle Winery brand by providing personable, energetic, welcoming, and educational customer service. The role focuses on creating exceptional and memorable guest experiences while promoting profitable wine tastings, winery and vineyard clubs, and merchandise sales. Associates serve wine samples, conduct winery tours, answer guest questions, make food and beverage recommendations, and work with kitchen and staff to provide prompt, high-quality service. The position also involves greeting guests, answering phones, sharing travel and hotel information, stocking and pricing merchandise, and processing purchases using a cash register or point-of-sale system. Associates must follow sanitation, safety, and alcohol beverage control policies. The role requires regularly lifting 45 pounds and tolerating prolonged standing, bending, walking, and other physical activity. The schedule is part-time or full-time, Wednesday through Sunday, with weekends and holidays necessary. Compensation is $14.00 per hour plus tips.

Requirements

Excellent customer service skills and the ability to exceed customer expectations.
Ability to work efficiently in a fast-paced environment.
Strong work ethic and willingness to take initiative.
Ability to handle money accurately and operate a point-of-sale system.
Teamwork mentality.
High school diploma.
Two or more years of bartending and/or server experience.
Ability to lift 45 pounds regularly.
Ability to tolerate prolonged standing, bending, walking, and other physical activity.
Availability to work Wednesday through Sunday, including weekends and holidays.

Nice To Haves

Food service certificate (optional).

Responsibilities

Provide welcoming, educational, and consistently outstanding customer service.
Greet guests, direct them, and answer questions about wines, food, merchandise, winery history, and the facility.
Answer phones and provide travel and hotel information to guests.
Develop a strong understanding of the winery’s wines, including descriptions and pairings, and expand wine education.
Serve wine samples in small and large settings and conduct winery tours.
Promote and sell wine and vineyard clubs, build customer relationships, encourage return visits, and develop community recognition.
Memorize the menu and recommend food, wine, and beverages.
Stock and price merchandise.
Handle routine purchasing transactions and operate cash registers or a point-of-sale system.
Collaborate with the kitchen and staff to provide prompt, high-quality experiences.
Maintain dining ambiance with an enthusiastic manner.
Follow sanitation, safety, and alcohol beverage control policies to protect the establishment and patrons.
Promote strong sales and ensure tastings are profitable.
Perform other duties as assigned.