Wine Sales Associate

Total Wine & More•Yards, VA

1d•$16 - $22

About The Position

Wine Sales Associates provide customer service and drive sales by engaging with customers and advising them on products. The role may also include merchandising, front-end, and other store responsibilities as needed. Team members are referred to internally as Service Team Members and report to the store management team. The position includes helping manage inventory, stocking and displaying merchandise, supporting digital orders and pickup or delivery services, building product knowledge through wine, spirits, and beer training, and maintaining store safety and cleanliness. Team members must follow applicable laws and regulations concerning alcohol sales.

Requirements

Must be 21 years of age or older.
Ability to work a flexible schedule as business requires, including evenings and weekends.
Ability to walk, bend down repeatedly, and remain on feet for 8–10 hours a day.
Ability to safely lift, load, and handle cases and pallets.
Ability to climb ladders and lift 50 pounds overhead repeatedly.
May be exposed to various outdoor weather conditions throughout the workday.

Nice To Haves

High school diploma or equivalent preferred.
1–3 years of work experience; 1 or more years of experience in a retail setting preferred.
Familiarity with point-of-sale systems and inventory management software.

Responsibilities

Process freight; organize and distribute inventory; pull and stock merchandise; build displays and end caps; and place signage.
Support digital business operations by fulfilling orders and assisting with in-store and curbside pickup and delivery services, including driving and making deliveries if assigned.
Greet customers, build relationships, provide personalized service, and inform customers about products and services.
Participate in wine, spirits, and beer training to build product knowledge.
Maintain knowledge of advertisements, promotions, and loyalty programs.
Maintain safety and cleanliness standards throughout the store.
Follow applicable laws and regulations related to alcohol sales and help maintain a safe, compliant store environment.
Complete cross-functional responsibilities and other duties as assigned.
If delivery is an essential job function, load and deliver orders safely and professionally in accordance with company policies, procedures, traffic laws, and safety laws.