Tasting Room-Bartender

Ko-Kwel Casino Resort Coos Bay•North Bend, OR

9d•Onsite

About The Position

The Ko-Kwel Bartender delivers elevated guest service while representing the Ko-Kwel Spirits brand. The role combines mixology, hospitality, and brand storytelling, providing handcrafted cocktails and engaging experiences that showcase the distillery’s culture and craftsmanship. The bartender prepares beverages for the restaurant and bar, conducts guided tastings, and promotes the Cask Club program. The position contributes to an exceptional, guest-focused experience in a lively bar and lounge environment. The role requires availability for evenings, weekends, and holidays. Team members should be prepared for extended periods on their feet, frequent walking and handling of objects, and occasional sitting. The casino environment may expose team members to secondhand smoke. Accommodations are available for individuals who need them to perform the work.

Requirements

Friendly, approachable attitude toward guests and teammates.
Hospitality experience with demonstrated excellent customer service ability; experience is helpful but not required.
Ability to read and comprehend verbal and written instructions.
Must be at least 21 years of age.
Valid OLCC permit and working knowledge of OLCC regulations.
Food handler’s card and ability to meet health, safety, and sanitation standards.
Ability to use a point-of-sale system and accurately manage cash banks and credit card activity, balancing them with shift paperwork.
Ability to work with minimal supervision and handle multiple priorities and tasks.
Clear, positive communication with guests and teammates.
Must pass and remain compliant with Coquille Gaming Commission background check and drug-free workplace policies.
Ability to remain calm and make sound decisions under pressure, including when handling stressful situations or upset people.
Ability to stand for extended periods, walk frequently, and use hands to finger, handle, or feel objects, tools, or controls.
Ability to lift up to 25 pounds frequently and safely maneuver a full beer keg, carry cases of bottled beer using a hand truck, and bend, twist, reach, and move as duties require.
Availability to work evenings, weekends, and holidays.

Responsibilities

Maintain a safe, clean, and welcoming space for guests and team members, and report safety concerns to the Safety Committee.
Serve signature cocktails, cold brews, and food while fostering a lively, welcoming bar and lounge atmosphere.
Conduct guided tastings of Ko-Kwel Spirits products, explaining the distillation process, flavor profiles, and brand heritage.
Promote and sell Cask Club memberships and explain the program and its benefits.
Create and serve signature cocktails and spirit flights that highlight the distillery’s portfolio.
Maintain detailed menu knowledge and assist guests with recommendations, pairings, and upselling Ko-Kwel Spirits.
Maintain speed, accuracy, and consistency during high-volume or peak service periods.
Open and close the bar or tasting room and complete side work.
Practice responsible alcohol service, stay alert to guest awareness, and communicate with teammates and supervisors to prioritize guest safety.
Protect guest and team member confidentiality.
Support the team as needed and perform other duties as assigned.