Tasting Room Associate, Laughing Stock Vineyards

Arterra Wines Canada • Penticton, BC

5d • Onsite

About The Position

Laughing Stock Vineyards is dedicated to crafting exceptional wines and creating memorable experiences for our guests. We’re looking for enthusiastic, guest-focused individuals to join our tasting room team! We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs. Our mission is simple – to build brands people love. In fact, seven of the top 20 brands in Canada are proudly part of the Arterra Wines Canada family: Jackson-Triggs, Inniskillin, Sawmill Creek, Wallaroo Trail, Woodbridge by Robert Mondavi, Ruffino and Kim Crawford. We have more than 140 years of experience in the Canadian wine industry, with five estate wineries across the country and over 1,700 acres of premium vineyards. We have our pulse on viticulture and its latest innovations and most importantly, an understanding of what Canadian consumers are looking for in a bottle of wine. We own and operate 164 Wine Rack retail stores in Ontario and sell wine kits and products for winemaking through our RJS Craft Winemaking business.

Requirements

• Previous hospitality, retail, or customer service experience
• Comfortable speaking in front of small groups and telling engaging stories
• Basic math skills for handling cash and processing transactions
• Ability to stand for extended periods and lift/carry up to 40 lbs (cases of wine)
• Available to work weekends, some holidays, and occasional evenings (peak season flexibility is important)
• 19+ years of age (required for serving alcohol)

Nice To Haves

• Wine knowledge is a plus but not required—we will train the right person!
• Outgoing, friendly, and genuinely enjoys interacting with people

Responsibilities

• Warmly greet and welcome guests to the tasting room
• Conduct engaging, informative wine tastings (guided flights, seated tastings, or walk-in pours)
• Share knowledgeable information about our wines, winemaking process, vineyard practices, and winery story
• Provide excellent customer service and create memorable guest experiences
• Accurately process sales transactions (cash, credit, wine club sign-ups, merchandise)
• Recommend wines and assist guests with purchases and wine club enrollment
• Maintain a clean, organized, and inviting tasting room and outdoor spaces
• Restock tasting supplies, glassware, and retail displays
• Assist with light event setup and support during special events and weekends when needed

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed