Tasting Room Associate - Premium Experiences

Ste. Michelle Wine Estates • Woodinville, WA

3h • $17 - $22 • Onsite

About The Position

The Tasting Room Associate - Premium Experiences role is based in Woodinville, Washington, at Chateau Ste. Michelle. The associate sets the tone for the winery experience and helps ensure every guest feels a positive, genuine connection with the winery. This is a part-time, hourly role eligible for tips, with availability required in the evenings and on weekends.

Requirements

• Must be at least 21 years of age and have a high school diploma or equivalent.
• Class 12 MAST Permit and Food Handler's Permit required.
• Two or more years of customer service experience required.
• Excellent communication, customer service, and sales skills, with the ability to prioritize while handling multiple tasks.
• Ability to work in a fast-paced, changing environment as part of a team.
• Proficiency with point-of-sale systems and basic computer skills.
• History of responsible alcohol use and appropriate conduct, and fitness to be licensed, permitted, and/or certified by state or local regulatory bodies.

Nice To Haves

• Retail or hospitality customer service experience preferred.
• Interest in or knowledge of wine and the wine industry.

Responsibilities

• Interact with guests in a friendly, courteous, professional, and polite manner, with an eagerness to meet their needs.
• Learn product information to help guests make selections and purchases and to assist with events.
• Assist with wine club and eCommerce order fulfillment as needed, including pulling, packing, and processing orders for delivery and curbside pickup.
• Assist management with tactful and professional enforcement of winery policies concerning guest use of the facility.
• Perform general housekeeping to maintain or exceed tasting room appearance and cleanliness standards.
• Operate POS systems and registers to sell wine, merchandise, and wine club memberships and collect wine tasting fees as needed.

Benefits

• Health care coverage including medical, dental, vision, and prescription benefits (eligible on date of hire for full-time employees)
• Paid vacation and holidays
• 401(k) with employer match and supplemental contribution
• Employee wine discounts
• Tips

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED