Task Force General Manager

Schulte Hospitality Group•Louisville, KY

About The Position

Schulte Hospitality Group is seeking a service-oriented Task Force General Manager to support hotel operations across its portfolio. The role involves assisting with sales, planning and managing hotel operations, and achieving guest and associate satisfaction, quality service, and financial goals. The qualified candidate must be willing to travel 90% of the time and demonstrate initiative and a commitment to personal achievement. Schulte Hospitality Group is a third-party hospitality management company operating more than 200 locations across 38 states and 3 countries. Its portfolio includes Marriott, Hilton, IHG, Hyatt, independent, boutique, and lifestyle properties and restaurants. The hiring process may include a phone interview, manager interviews, drug screening, background and reference checks, and a potential employment assessment. Specific compensation and benefits will be discussed during the interview process. Paid time off is available to eligible associates according to company policy.

Requirements

Minimum two years of general management experience.
Willingness to travel 90% of the time.
Ability to interact with management, associates, guests, and the public in a professional, friendly, courteous, tactful, and patient manner.
Excellent verbal and written communication, telephone, and presentation skills.
Proficient computer skills, including internet and Microsoft Office programs.
Ability to motivate new staff to high levels of performance.
Experience with Opera/Fosse.
Strong P&L and business acumen.
Commitment, initiative, and desire for personal achievement.

Nice To Haves

A degree in Hotel Management, General Business, or Marketing.
Experience with Hyatt or IHG brand hotels.

Responsibilities

Provide exceptional customer service to hotel guests while achieving team and brand goals.
Ensure compliance with policies, procedures, and federal, state, and local requirements concerning personnel, security, cash handling, guest relations, and safety.
Maintain and improve property standards and service to support guest satisfaction and the property's public image.
Ensure the property and its inventories are maintained in good condition.
Achieve budgeted revenue and profit goals while balancing costs with guest satisfaction.
Comply with corporate human resources and accounting procedures.
Inspect the property regularly and enforce actions that support safety, comfort, cleanliness, and guest satisfaction.
Ensure hiring and employee practices comply with company and legal requirements, and promote a culturally diverse workplace.
Select, train, and direct department supervisors and associates, keeping them informed of policies and procedures.
Accompany the Director of Sales on sales calls.
Participate in community and/or government affairs.
Remain visible and readily available to guests.
Perform other duties as assigned to meet business objectives.

Benefits

Daily Pay, allowing associates to get paid today for work today.
Free telemedicine and virtual mental health care access for all associates starting day one.
Multiple health insurance and life insurance options.
401(k) plan with company match for eligible associates.
Paid parental leave.
Paid time off for eligible associates in accordance with company policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.