Targeted Case Manager

Yellowstone Boys and Girls Ranch•Great Falls, MT
•$20 - $23

About The Position

Yellowstone Boys and Girls Ranch Targeted Case Managers manage all aspects of a youth’s case and provide community resources to support youth and families. They provide wrap-around support and collaborate with current and prospective services to address each youth’s complex needs. The role involves working with youth and families in multiple settings, including schools, homes, and the community, and coordinating with the treatment team to develop and carry out individualized service plans.

Requirements

  • Must be at least 21 years old.
  • Must pass criminal record and child abuse registry background checks as required by the State of Montana.
  • Bachelor’s degree in a human services-related field; a combination of prior professional experience and formal education from an accredited university may be considered in lieu of the degree.
  • Ability to build therapeutic rapport with youth and families and serve as a positive role model.
  • Knowledge of and ability to maintain professional therapeutic boundaries and confidentiality.
  • Ability to work with youth and families in settings such as schools, homes, and the community.
  • Ability to cooperate and collaborate with the treatment team.
  • Regular, predictable, and reliable attendance.
  • Excellent active listening skills.
  • Ability to complete forms in an electronic Medical Health Record System while typing at least 35 words per minute using a keyboard and mouse.
  • Sound and ethical judgment and decision-making skills.
  • Self-motivation, self-discipline, diligence, and forward thinking.
  • Ability to prioritize the team and define success collectively.
  • Ability to interact and communicate effectively with others.
  • Demonstrate the values of Faith, Integrity, Relationship, and Stewardship as described in the posting.

Nice To Haves

  • Familiarity with Microsoft Office 365 products.

Responsibilities

  • Advocate for, support, and guide youth and families in obtaining needed services, including assessing needs, making referrals, creating and implementing service plans, and monitoring services.
  • Maintain contact with other service providers to help ensure the needs of youth and families are met.
  • Research community services to identify those that best meet the individual needs of youth and families.
  • Collaborate with youth, families, and involved professionals to develop treatment or service plans addressing each youth’s specific needs.
  • Facilitate and lead treatment team meetings.
  • Complete, update, and maintain documentation in accordance with COA, Montana ARM's, contracts, and YBGR policies and procedures.
  • Complete, submit, and verify the accuracy of paperwork, including progress notes and intake paperwork, while maintaining program Performance Quality Improvement (PQI) and financial viability.
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