Talent Specialist - Chief Administrative Office

City of Philadelphia • Philadelphia, PA

3d

About The Position

The role supports workforce learning, development, and engagement across the City of Philadelphia. It designs, updates, and delivers training programs and learning resources for employees, teams, cohorts, departments, and citywide workforce initiatives. The position develops practical, engaging learning experiences for audiences across departments, job levels, and employee groups, including creating or enhancing materials, facilitating professional development, and applying adult learning practices.

Depending on department needs and program assignments, the specialist may focus on professional development, team development, or workforce initiatives. Work may include recurring courses, cohort-based learning, team workshops and retreats, and targeted training for new programs, services, systems, policies, or strategic priorities. The successful candidate must become a City of Philadelphia resident within six months of hire.

Requirements

• Minimum of 3 years of experience in instructional design, curriculum development, or professional development training.
• Proficiency in Articulate and/or PowerPoint, and other instructional design tools.
• Experience designing and delivering professional development or corporate training for adult learners.
• Bachelor’s degree in Instructional Design, Education, Human Resources, or a related field is preferred but not required; equivalent work experience will be considered.
• Strong facilitation and presentation skills.
• Strong written and verbal communication skills, including developing clear and engaging training materials and learner resources.
• Skill designing, developing, and updating training content for classroom instruction, workshops, eLearning, learning management systems, cohort learning, and blended formats.
• Strong project management and organizational skills, including managing multiple projects, meeting deadlines, tracking deliverables, communicating progress, and adapting to changing priorities.
• Strong research and analytical skills to identify learning needs, review participant feedback, and develop practical training solutions.
• Ability to use AI and emerging technologies appropriately to support research, instructional design, content development, training delivery, and learner engagement.
• Ability to work independently, set priorities, and manage multiple assignments concurrently.
• Ability to build rapport and trust with departments and cross-functional partners.
• Ability to revise existing training materials and explain concepts or processes in a clear, learner-friendly way.
• Ability to remain flexible in a fast-paced, evolving work environment.
• Successful candidate must be a City of Philadelphia resident within six months of hire.

Nice To Haves

• Knowledge of public sector or municipal workforce needs, policies, values, and service expectations.
• Experience with Articulate and Rise, Canva, learning management systems, or similar instructional design tools.
• Familiarity with using AI or other advanced technologies for instructional design.
• Experience working in a government, nonprofit, or public sector environment.
• Certification in instructional design or adult learning principles.
• Experience designing interactive training for team-building or retreat-based learning.

Responsibilities

• Conduct needs-assessment meetings with departments, teams, and stakeholders to identify skill gaps, training needs, workforce challenges, and opportunities for improvement.
• Design, develop, update, and enhance training programs, workshops, instructional materials, presentations, job aids, exercises, and other learning resources.
• Translate stakeholder input, program goals, needs assessments, and complex information into learning objectives, training outlines, facilitator guides, participant materials, and learner activities.
• Deliver training sessions in virtual, in-person, and hybrid formats for employees, teams, cohorts, departments, working groups, and citywide audiences.
• Apply adult learning principles, instructional design practices, and facilitation techniques to promote participation, knowledge retention, and practical application.
• Create interactive and visually effective learning content using Microsoft tools, learning management systems, or other training and design platforms.
• Collaborate with subject matter experts, department leaders, vendors, committees, and partners to ensure training content is accurate, relevant, practical, and tailored to its audience.
• Support workshops, team retreats, cohort learning, program rollouts, and workforce initiatives through training development and facilitation.
• Collect and use participant feedback, evaluations, assessments, and other learning data to measure training effectiveness and improve materials and delivery.
• Manage training projects by establishing timelines, coordinating logistics, communicating with stakeholders, tracking deliverables, and ensuring timely completion.
• Perform other related duties as assigned by department or unit leadership.
• Support professional development programs, team-development learning experiences, and workforce initiatives as assigned.

Benefits

• Unlimited free public transportation year-round through SEPTA’s Key Advantage program.
• Eight weeks of paid parental leave.
• Comprehensive health coverage for employees and eligible dependents.
• Wellness program eligibility for a discounted medical plan.
• Paid vacation, sick leave, and holidays.
• Retirement savings options.
• Eligibility to participate in the Public Service Loan Forgiveness program.
• Tuition discounts and scholarships through partnerships with area colleges and universities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed