Talent Specialist - Chief Administrative Office

City of Philadelphia • Philadelphia, PA

4d • $65,000 - $75,000

About The Position

The Training Specialist supports workforce learning, development, and engagement across the City of Philadelphia. The role designs, updates, and delivers training programs and learning resources for employees, teams, cohorts, departments, and citywide workforce initiatives. It develops practical learning experiences for varied audiences and may create new content, improve existing materials, facilitate professional development, and apply adult learning practices to course design and delivery.

The position calls for a creative, organized professional who can turn information into clear, interactive learning experiences. The Training Specialist facilitates groups, develops training materials, uses technology to support learning, and works independently and collaboratively to advance projects. Depending on department needs and program assignments, the role may focus on professional development, team development, or workforce initiatives.

The successful candidate must become a City of Philadelphia resident within six months of hire. A cover letter and resume are required to apply.

Requirements

• At least 3 years of experience in instructional design, curriculum development, or professional development training.
• Proficiency in Articulate and/or PowerPoint, and other instructional design tools.
• Experience designing and delivering professional development or corporate training for adult learners.
• Strong facilitation and presentation skills.
• Strong written and verbal communication skills, including the ability to develop clear training materials and learner resources.
• Ability to design, develop, and update training for classroom instruction, workshops, eLearning, learning management systems, cohorts, and blended learning formats.
• Strong project management and organizational skills, including managing multiple projects, meeting deadlines, tracking deliverables, communicating progress, and adapting to changing priorities.
• Strong research and analytical skills for identifying workforce learning needs and turning feedback into practical training solutions.
• Ability to use AI and emerging technologies appropriately to support research, instructional design, content development, training delivery, and learner engagement.
• Ability to work independently, set priorities, manage concurrent assignments, build rapport with partners, revise training materials, explain concepts clearly, and remain flexible in a fast-paced environment.
• A college degree is listed as the minimum education requirement; a bachelor's degree in Instructional Design, Education, Human Resources, or a related field is preferred but not required, and equivalent work experience will be considered.

Nice To Haves

• Knowledge of public-sector or municipal workforce needs, policies, values, and service expectations.
• Experience using AI or other advanced technologies for instructional design.
• Experience working in a government, nonprofit, or public-sector environment.
• Certification in instructional design or adult learning principles.
• Familiarity with Articulate and Rise, Canva, learning management systems, or similar instructional design tools.
• Experience designing interactive training for team-building or retreat-based learning.
• Experience with tools (the preferred qualifications section does not specify which tools).

Responsibilities

• Conduct needs-assessment meetings with departments, teams, and stakeholders to identify skill gaps, training needs, workforce challenges, and opportunities for improvement.
• Design, develop, update, and enhance training programs, workshops, instructional materials, presentations, job aids, exercises, and other learning resources.
• Translate stakeholder input, program goals, needs assessments, and complex information into learning objectives, training outlines, facilitator guides, participant materials, and learner activities.
• Deliver engaging training sessions in virtual, in-person, and hybrid formats for employees, teams, cohorts, departments, working groups, and citywide audiences.
• Apply adult learning principles, instructional design practices, and creative facilitation techniques to promote participation, knowledge retention, and practical application.
• Create interactive and visually effective learning content using Microsoft tools, learning management systems, or other training and design platforms.
• Collaborate with subject matter experts, department leaders, vendors, committees, and partners to ensure training is accurate, relevant, practical, and tailored to its audience.
• Support specialized workshops, team retreats, cohort learning, program rollouts, and workforce initiatives through training development and facilitation.
• Collect, review, and use participant feedback, evaluations, assessments, and other learning data to measure effectiveness and improve learning materials and delivery.
• Manage assigned training projects, including timelines, logistics, stakeholder communications, deliverable tracking, and timely completion.
• Perform other related duties as assigned by department or unit leadership.

Benefits

• Unlimited free public transportation year-round through SEPTA’s Key Advantage program.
• Eight weeks of paid parental leave.
• Comprehensive health coverage for employees and eligible dependents.
• Wellness program eligibility for a discounted medical plan.
• Paid vacation, sick leave, and holidays.
• Retirement savings options.
• Eligibility to participate in the Public Service Loan Forgiveness program.
• Tuition discounts and scholarships through partnerships with area colleges and universities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level