Talent Operations Senior Coordinator

CrossCountry Consulting•McLean, VA

9d•Hybrid

About The Position

CrossCountry Consulting is hiring a Talent Operations Senior Coordinator to support and improve the operations of its Talent Acquisition function. The role partners with the VP of Talent on teamwide initiatives, manages recruiting systems and analytics, oversees a summer internship program, and leads adoption of AI tools and process improvements. It also provides targeted scheduling and logistical support for complex or high-priority searches. The position requires the ability to work on-site at the McLean, Virginia office at least three days per week. For applicants located in Virginia, the estimated compensation range is $72,000–$85,000 per year, plus an annual bonus and additional benefits.

Requirements

Bachelor’s degree or equivalent relevant professional experience.
At least 4 years of relevant experience in recruitment operations, talent acquisition operations, project management, business operations, or a related field.
Experience managing projects or cross-functional initiatives, including tracking milestones, coordinating stakeholders, and communicating progress.
Experience working with recruiting systems, HRIS platforms, reporting tools, or other business applications.
Demonstrated ability to work with data, build reports, analyze trends, and maintain accurate records.
Advanced proficiency in Microsoft Excel.
Strong project management skills, including the ability to manage multiple priorities, coordinate stakeholders, and drive initiatives to completion.
Analytical, process-oriented mindset and interest in improving workflows, leveraging technology, and turning data into actionable insights.
Strong organizational skills, attention to detail, and ability to work independently and collaboratively.
Excellent communication and collaboration skills to partner with Talent Acquisition team members, leadership, and cross-functional stakeholders across Operations.
Ability to work on-site at the McLean, Virginia office at least 3 days per week.

Nice To Haves

Experience administering an applicant tracking system (ATS).

Responsibilities

Partner with the VP of Talent to manage teamwide initiatives, track workstreams and deliverables, and lead projects related to process improvement, training, leadership reporting, and quarterly business reviews.
Administer Lever and LinkedIn Recruiter, including system configuration, user support, data integrity, and best practices.
Maintain Smartsheet workspaces, create reports, and identify opportunities to optimize systems and streamline workflows.
Develop and maintain recruiting dashboards, recurring reports, and ad hoc analyses covering hiring activity, team production, and recruiting performance.
Translate recruiting data into actionable insights for leadership, identify trends, and highlight opportunities for improvement.
Own recruiting and operational execution of a bespoke, referral-based summer internship program, including hiring coordination, onboarding, curriculum development, coach assignments, and program evaluation.
Lead adoption and effective use of LLMs and AI tools across Talent Acquisition, manage team tools, identify recruiting workflow opportunities, and implement use cases.
Lead and support Talent Acquisition operational improvements by documenting workflows, evaluating processes, and implementing scalable solutions.
Provide targeted scheduling and logistical support for complex or high-priority searches to ensure a seamless candidate experience.