Senior Coordinator, Talent Acquisition - Operations

Universal Orlando•Orlando, FL

About The Position

The Senior Coordinator, Talent Acquisition supports the effective operation of the staffing lobby, onboarding processes, and application review. The role performs routine and non-routine office management duties and provides administrative support to the department. It greets lobby visitors, responds to inquiries, and assists guests and candidates. The position also supports applicant screening, skill assessments, recruiting and onboarding administration, appointment and orientation scheduling, communications, reporting, and departmental metrics. The role occasionally travels to off-site job fairs and hiring events, potentially using a personal or company vehicle.

Requirements

High school degree or GED.
At least one year of administrative support and/or HR experience in a fast-paced environment.
Administrative and computer experience in a Windows environment, or an equivalent combination of education and experience.
Consistent attendance.
Ability to perform the essential duties satisfactorily; reasonable accommodation may be made for individuals with disabilities.
Occasional travel to off-site job fairs and hiring events; travel may involve using a personal or company vehicle.

Nice To Haves

Bachelor’s degree in Business Administration, Human Resources, or Communications.

Responsibilities

Serve as the first line of support and guest service for visitors to the HR building.
Gather information and direct candidates, guests, and Team Members to appropriate resources.
Provide departmental support, including rescheduling orientations, screening and routing incoming calls, uploading daily appointments, and maintaining department files.
Monitor and respond to phone inquiries and email communications for the external Jobs inbox, routing or escalating inquiries as appropriate.
Administer applicant skill assessments and maintain employee records as appropriate.
Review online applications to identify viable candidates.
Assist with scheduling appointments, creating and editing job requisitions, and answering scheduling questions for multiple departments.
Assist the casting department with new-hire processing calls.
Support onboarding processes and assist applicants and new hires with questions and concerns.
Monitor and maintain the Onboarding inbox and respond to phone inquiries.
Prepare and distribute daily, weekly, and monthly onboarding and department reports.
Update and compile departmental metrics data.
Follow established environmental, health, and safety policies, procedures, and training, and participate in Team Member involvement activities.
Perform other duties as assigned.